From Toxic Systems to Toxic Care: A Critique of the Human Service Delivery System

PsycCRITIQUES ◽  
2011 ◽  
Vol 56 (15) ◽  
Author(s):  
Michael B. Greene
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Human Service ◽  
Service Delivery System ◽  
Human Service Delivery

Preparing Undergraduate Psychology Majors for Employment in the Human Service Delivery System

1980 ◽  
Vol 7 (2) ◽  
pp. 75-78 ◽  
Author(s):  
Mary A. Boltuck ◽  
Terrance L. Peterson ◽  
Robert J. Murphy
Keyword(s):  
Service Delivery ◽  
Survey Data ◽  
Delivery System ◽  
Human Service ◽  
Undergraduate Curriculum ◽  
Service Delivery System ◽  
Curriculum Revision ◽  
Human Service Delivery ◽  
Psychology Majors ◽  
Undergraduate Psychology

This proposal for undergraduate curriculum revision is supported by survey data showing the skills desired by potential employers of majors.

Pengaruh Service Delivery System Terhadap Loyalitas Nasabah Penabung Suatu Survey Pada Bank Rakyat Indonesia Cabang Palembang)

2018 ◽  
Vol 16 (2) ◽  
pp. 90
Author(s):  
Rohmial Rohmial
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Customer Loyalty ◽  
Simple Random Sampling ◽  
Matrix Analysis ◽  
Survey Method ◽  
Service Delivery System ◽  
Physical Support ◽  
Dependent Variables ◽  
Contact Personnel

The objective of this study are : 1) the application of service delivery system that can be applied by Bank Goveerment in Palembang, 2) the influence of physical support on customers, 3) the influence of contact personnel on loyalty of the customers of Bank Goverment in Palembang, 4) the influence of service delivery system on customer loyalty at Bank Goverment in Palembang. This study is done by survey method so as to describe the response from respondents. The samples are taken by using simple random sampling with 100 respondents. The instruments are observation, quesionares and interview, the data analysis is done by using descriptive and matrix analysis. The results of this research shows that all independent variables (physical support and contact personnel) significantly and positively influence the dependent variables (loyalty of the customers).

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