Therapy as a unique human interaction: Management of boundaries and sexual countertransference.

Author(s):  
Constance J. Dalenberg
10.28945/3847 ◽  
2017 ◽  
Vol 1 ◽  
pp. 125-139
Author(s):  
Richard J Tarpey

Labor cost is the single highest expense for hospitals. Rather than relying on new technology, this case study seeks to utilize Human Interaction Management to redesign work structure and process to improve labor forecasting and scheduling outcomes. This study takes a distinctly unique approach to the hospital workforce planning (forecasting and scheduling) problem. The study is differentiated from precedent work in its focus on the structure of the work and the human interactions involved in labor planning, rather than strictly quantitative mathematical models and algorithms. Hospital labor planning involves many dimensions and levels of complexity. Within this complexity, we believe there are many improvement opportunities. This study focused on examining human processes, interactions and work involved with forecasting workload and subsequent labor scheduling. The objective was to redesign necessary components to optimize human interactions, flow of information, and knowledge sharing in order to address the large amounts of complexity and variability. The study concluded that a centralized role-process structure that facilitates and encourages more human interactions and feedback across the different roles resulted in more accurate labor forecasts, subsequently leading to more accurate labor schedules. We found that large amounts of critical knowledge and information was locked within the human participants who did not interact with other roles. There was a lack of a path for the critical information to flow across the roles where needed to successfully perform tasks. The drivers for the improvements were task focus and more information sharing leading to a richer collection of information and knowledge used as input to the work tasks. Redesigning work activities and roles resulted in better forecasting and scheduling outcomes as well as an additional benefit of freeing up clinical department leader time to focus on more patient and employee centric tasks within their departments.


1974 ◽  
Vol 19 (7) ◽  
pp. 539-540
Author(s):  
NEWTON MARGULIES
Keyword(s):  

1983 ◽  
Vol 22 (03) ◽  
pp. 124-130 ◽  
Author(s):  
J. H. Bemmel

At first sight, the many applications of computers in medicine—from payroll and registration systems to computerized tomography, intensive care and diagnostics—do make a rather chaotic impression. The purpose of this article is to propose a scheme or working model for putting medical information systems in order. The model comprises six »levels of complexity«, running parallel to dependence on human interaction. Several examples are treated to illustrate the scheme. The reason why certain computer applications are more frequently used than others is analyzed. It has to be strongly considered that the differences in complexity and dependence on human involvement are not accidental but fundamental. This has consequences for research and education which are also discussed.


2020 ◽  
Vol 5 (2) ◽  
pp. 36-42
Author(s):  
Latifah Latifah ◽  
Ngalimun Ngalimun ◽  
Muhammad Andi Setiawan ◽  
Makmur Haji Harun

Penelitian ini membuat gambaran secara sistematis tentang bagaimana Kecakapan Behavioral dalam proses pembelajaran PAI melalui komunikasi interpersonal di Madrasah Ibtidaiyah AssalamMartapura. Penelitian ini memfokuskan pada kecakapan behavioral yang artinya kecakapan pada tingkat perilaku. Kecakapan ini membantu seseorang untuk melaksanakan perilaku yang membawa seseorang mencapai tujuan dalam komunikasi dengan orang lain. Kecakapan behavioral ini meliputi: 1) Keterlibatan interaktif (interactive involvement). Kecakapan ini menentukan tingkat keikutsertaan dan partisipasi seseorang dalam komunikasi dengan orang lain. Kecakapan ini meliputi, sikap tanggap (responsiveness), sikap perseptif (perceptiveness) dan sikap penuh perhatian (attentiveness). 2) Manajemen interaksi (interaction management). Kecakapan itu membantu seseorang mampu mengambil tindakan-tindakan yang berguna bagi seseorang untuk mencapai tujuan komunikasi. 3) Keluwesan perilaku (behavioral flexibility). Kecakapan ini membantu seseorang untuk melaksanakan berbagai kemungkinan perilaku yang dapat diambil untuk mencapai tujuan komunikasi. 4) Mendengarkan (listening). Kecakapan ini membantu seseorang untuk dapat mendengarkan orang yang berkomunikasi dengan seseorang tidak hanya isi, tetapi juga perasaan, keprihatinan, dan kekhawatiran yang menyertainya. 5) Gaya sosial (social style). Kecakapan ini membantu seseorang dapat berperilaku menarik, khas, dan dapat diterima oleh orang yang berkomunikasi dengan seseorang tersebut. 6) Kecemasan komunikasi (communication anxiety). Dengan kecakapan ini seseorang dapat mengatasi rasa takut, bingung, dan kacau pikiran, tubuh gemetar, dan rasa demam panggung yang muncul dalam komunikasi dengan orang lain.


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