scholarly journals The role of the emergency medical dispatch centre (EMDC) and prehospital emergency care safety: results from an incident report (IR) system

CJEM ◽  
2015 ◽  
Vol 17 (4) ◽  
pp. 411-419 ◽  
Author(s):  
Alberto Mortaro ◽  
Diana Pascu ◽  
Tamara Zerman ◽  
Enrico Vallaperta ◽  
Alberto Schönsberg ◽  
...  
Keyword(s):  
Emergency Care ◽  
Prehospital Care ◽  
Prehospital Setting ◽  
Prehospital Emergency Care ◽  
Incident Report ◽  
Emergency Medical Dispatch ◽  
Emergency Medical ◽  
Dispatch Centre ◽  
Prehospital Emergency

AbstractIntroductionThe role of the emergency medical dispatch centre (EMDC) is essential to ensure coordinated and safe prehospital care. The aim of this study was to implement an incident report (IR) system in prehospital emergency care management with a view to detecting errors occurring in this setting and guiding the implementation of safety improvement initiatives.MethodsAn ad hoc IR form for the prehospital setting was developed and implemented within the EMDC of Verona. The form included six phases (from the emergency call to hospital admission) with the relevant list of potential error modes (30 items). This descriptive observational study considered the results from 268 consecutive days between February and November 2010.ResultsDuring the study period, 161 error modes were detected. The majority of these errors occurred in the resource allocation and timing phase (34.2%) and in the dispatch phase (31.0%). Most of the errors were due to human factors (77.6%), and almost half of them were classified as either moderate (27.9%) or severe (19.9%). These results guided the implementation of specific corrective actions, such as the adoption of a more efficient Medical Priority Dispatch System and the development of educational initiatives targeted at both EMDC staff and the population.ConclusionsDespite the intrinsic limits of IR methodology, results suggest how the implementation of an IR system dedicated to the emergency prehospital setting can act as a major driver for the development of a “learning organization” and improve both efficacy and safety of first aid care.

Withholding CPR in the Prehospital Setting

1990 ◽  
Vol 5 (1) ◽  
pp. 45-46 ◽  
Author(s):  
Samuel J. Stratton
Keyword(s):  
Emergency Care ◽  
Prehospital Care ◽  
Prehospital Setting ◽  
Prehospital Emergency Care ◽  
Care Providers ◽  
Care Community ◽  
Social And Emotional ◽  
Number Of Factors ◽  
Prehospital Emergency ◽  
Law And Science

The expansion of hospices and recognition of living wills have made it necessary for emergency care providers to re-evaluate the appropriateness of universal application of cardiopulmonary resuscitation (CPR) in the field. The prehospital care community is coming to realize that CPR is beneficial only in certain specific situations. Some believe that when CPR is not likely to be beneficial, it should be withheld. Withholding CPR seems to be a simple matter of law and science, but a number of factors complicate the issue, especially in the prehospital setting: What are the definitive signs of irreversible, sudden death? When is the application of CPR futile? What are the responsibilities of the prehospital emergency care provider who announce someone dead? What is the lay public's perception of stopping or withholding CPR? Withholding CPR in this environment is a complicated social and emotional issue as well as a scientific and legal one.

The role of fifth-generation mobile technology in prehospital emergency care: An opportunity to support paramedics

2020 ◽  
Vol 9 (1) ◽  
pp. 109-114
Author(s):  
Hyunmin Kim ◽  
Sung-Woo Kim ◽  
Eunjeong Park ◽  
Ji Hoon Kim ◽  
HyukJae Chang
Keyword(s):  
Mobile Technology ◽  
Emergency Care ◽  
Prehospital Emergency Care ◽  
Fifth Generation ◽  
Prehospital Emergency

A systematic review of prehospital telehealth utilization

2017 ◽  
Vol 24 (7) ◽  
pp. 473-481 ◽  
Author(s):  
Andrew S Winburn ◽  
Juliana J Brixey ◽  
James Langabeer ◽  
Tiffany Champagne-Langabeer
Keyword(s):  
Emergency Care ◽  
Prehospital Care ◽  
Feasibility Studies ◽  
The United States ◽  
Prehospital Emergency Care ◽  
Positive Trend ◽  
Prehospital Emergency ◽  
Store And Forward ◽  
Meta Analyses ◽  
Future Work

Objective There has been moderate evidence of telehealth utilization in the field of emergency medicine, but less is known about telehealth in prehospital emergency medical services (EMS). The objective of this study is to explore the extent, focus, and utilization of telehealth for prehospital emergency care through the analysis of published research. Methods The authors conducted a systematic literature review by extracting data from multiple research databases (including MEDLINE/PubMed, CINAHL Complete, and Google Scholar) published since 2000. We used consistent key search terms to identify clinical interventions and feasibility studies involving telehealth and EMS, following Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Results We identified 68 articles focused specifically on telehealth interventions in prehospital care. The majority (54%) of the studies involved stroke and acute cardiovascular care, while only 7% of these (4) focused on telehealth for primary care. The two most common delivery methods were real-time video-conferencing capabilities (38%) and store and forward (25%); and this variation was based upon the clinical focus. There has been a significant and positive trend towards greater telehealth utilization. European telehealth programs were most common (51% of the studies), while 38% were from the United States. Discussion and Conclusions Despite positive trends, telehealth utilization in prehospital emergency care is fairly limited given the sheer number of EMS agencies worldwide. The results of this study suggest there are significant opportunities for wider diffusion in prehospital care. Future work should examine barriers and incentives for telehealth adoption in EMS.

Ethical Conflicts in Prehospital Emergency Care

2006 ◽  
Vol 13 (6) ◽  
pp. 592-607 ◽  
Author(s):  
Lars Sandman ◽  
Anders Nordmark
Keyword(s):  
Emergency Care ◽  
Prehospital Care ◽  
Self Determination ◽  
Prehospital Emergency Care ◽  
Best Interest ◽  
Focus Group Interviews ◽  
Self Identity ◽  
Ethical Conflicts ◽  
Prehospital Emergency ◽  
Group Interviews

This article analyses and presents a survey of ethical conflicts in prehospital emergency care. The results are based on six focus group interviews with 29 registered nurses and paramedics working in prehospital emergency care at three different locations: a small town, a part of a major city and a sparsely populated area. Ethical conflict was found to arise in 10 different nodes of conflict: the patient/carer relationship, the patient’s self-determination, the patient’s best interest, the carer’s professional ideals, the carer’s professional role and self-identity, significant others and bystanders, other care professionals, organizational structure and resource management, societal ideals, and other professionals. It is often argued that prehospital care is unique in comparison with other forms of care. However, in this article we do not find support for the idea that ethical conflicts occurring in prehospital care are unique, even if some may be more common in this context.

EMS Safety and Prehospital Emergency Care of Animals

2021 ◽  
pp. 1-4
Author(s):  
Katharyn T. Kryda ◽  
Ashley Mitek ◽  
Maureen McMichael
Keyword(s):  
Medical Treatment ◽  
Emergency Care ◽  
Disaster Preparedness ◽  
Inhalation Injury ◽  
Smoke Inhalation ◽  
Prehospital Emergency Care ◽  
Transport Protocols ◽  
Smoke Inhalation Injury ◽  
Emergency Medical ◽  
Prehospital Emergency

Abstract Emergency Medical Services (EMS) personnel frequently encounter animals in situations ranging from injured law enforcement canines (LEK9s) to pets with smoke inhalation injury. In recent years, several US states have enacted laws that legally allow EMS personnel to provide basic emergency care to certain animals. Currently, nine states allow some type of emergency medical treatment and/or ambulance transport of animals by EMS, and five states limit liability for vehicle damage resulting from rescuing animals trapped inside. Despite this expanding body of legislation encouraging EMS to assist animals, EMS personnel are not typically trained in the safe handling or medical treatment of animals. Interaction with veterinary patients can pose serious injury and infectious disease risks to untrained EMS personnel. Furthermore, relationships with veterinarians must be built and treatment and transport protocols must be developed for EMS agencies to appropriately care for these animals. This report serves as an initial framework from the veterinary perspective for EMS consideration regarding current legislation, safety concerns, transport protocols, and common life-saving treatments in the prehospital emergency care of animals. Increased collaboration between EMS personnel and veterinary professionals provides an opportunity to develop quality training programs for EMS and to improve disaster preparedness of the whole community.

The Prehospital Emergency Care System in Mexico City: A System's Performance Evaluation

2006 ◽  
Vol 21 (2) ◽  
pp. 104-111 ◽  
Author(s):  
Luis Mauricio Pinet Peralta
Keyword(s):  
Emergency Medical Services ◽  
System Design ◽  
Mexico City ◽  
Emergency Care ◽  
Response Times ◽  
Medical Services ◽  
Prehospital Emergency Care ◽  
High Quality ◽  
Emergency Medical ◽  
Prehospital Emergency

AbstractIntroduction:Mexico City has one of the highest mortality rates in Mexico, with non-intentional injuries as a leading cause of death among persons 1–44 years of age. Emergency medical services (EMS) in Mexico can achieve high levels of efficiency by offering high quality medical care at a low cost through adequate system design.Objective:The objective of this study was to determine whether the prehospital EMS system in Mexico City meets the criteria standards established by the American Ambulance Association Guide for Contracting Emergency Medical Services (AAA Guide) for highly efficient EMS systems.Methods:This retrospective, descriptive study, evaluated the structure of Mexico City's EMS system and analyzed EMS response times, clinical capacity, economic efficiency, and customer satisfaction. These results were compared with the AAA guide, according to the social, economic, and political context in Mexico. This paper describes the healthcare system structure in Mexico, followed by a description of the basic structure of EMS in Mexico City, and of each tenet described in the AAA guide. The paper includes data obtained from official documents and databases of government agencies, and operative and administrative data from public and private EMS providers.Results:The quality of the data for response times (RT) were insufficient and widely varied among providers, with a minimum RT of 6.79 minutes (min) and a maximum RT of 61 min. Providers did not define RT clearly, and measured it with averages, which can hide potentially poor performance practices. Training institutions are not required to follow a standardized curriculum. Certifications are the responsibility of the individual training centers and have no government regulation. There was no evidence of active medical control involvement in direct patient care, and providers did not report that quality assurance programs were in place. There also are limited career advancement opportunities for EMS personnel. Small economies of scale may not allow providers to be economically efficient, unit hours are difficult to calculate, and few economic data are available.There is no evidence of customer satisfaction data.Conclusions:Emergency medical services in Mexico City did not meet the AAA requirements for high-quality, prehospital, emergency care. Coordination among EMS providers is difficult to achieve, due, in part, to the lack of: (1) an authoritative structure; (2) sound system design; and (3) appropriate legislation. The government, EMS providers, stakeholders, and community members should work together to build a high quality EMS system at the lowest possible cost.

Sign in / Sign up

Export Citation Format

Share Document