Making Sense of “Good” and “Bad”: A Deonance and Fairness Approach to Abusive Supervision and Prosocial Impact

2020 ◽  
pp. 1-35
Author(s):  
Michael A. Johnson ◽  
Manuela Priesemuth ◽  
Bailey Bigelow
Keyword(s):  
Field Study ◽  
Organizational Justice ◽  
Cognitive Process ◽  
Positive Impact ◽  
Abusive Supervision ◽  
Field Studies ◽  
Behavioral Ethics ◽  
Making Sense ◽  
Fairness Theory ◽  
Competing Hypotheses

This article challenges the unidimensional view of abusive supervisors and examines how employees respond to abuse when the transgressing boss also has a positive impact on others. Drawing on deonance and fairness theory, we propose competing hypotheses about the influence of prosocial impact. Specifically, we use deonance theory to suggest that prosocial impact might buffer the effects of abusive supervision. Alternatively, we incorporate fairness theory to predict that prosocial impact strengthens injustice perceptions and thereby worsens consequences of abuse. Two field studies show support for fairness theory, demonstrating that employees perceive greater injustice, and show stronger retaliatory behaviors, when the abusive supervisor makes a positive difference in the workplace. A final field study replicates these results, while also testing the underlying cognitive process employees use to assess the interplay between “good” and “bad” supervisory characteristics. This article contributes insights to abusive supervision, prosocial impact, organizational justice, and behavioral ethics literatures.

Effects of Trust and Threat Messaging on Academic Cheating: A Field Study

2021 ◽  
pp. 095679762097751
Author(s):  
Li Zhao ◽  
Jiaxin Zheng ◽  
Haiying Mao ◽  
Xinyi Yu ◽  
Jiacheng Ye ◽  
...  
Keyword(s):  
Field Study ◽  
Academic Integrity ◽  
Large Scale ◽  
Theoretical Foundation ◽  
Empirical Evaluation ◽  
Psychological Theory ◽  
Field Studies ◽  
Educational Institutions ◽  
Academic Cheating ◽  
College Classrooms

Morality-based interventions designed to promote academic integrity are being used by educational institutions around the world. Although many such approaches have a strong theoretical foundation and are supported by laboratory-based evidence, they often have not been subjected to rigorous empirical evaluation in real-world contexts. In a naturalistic field study ( N = 296), we evaluated a recent research-inspired classroom innovation in which students are told, just prior to taking an unproctored exam, that they are trusted to act with integrity. Four university classes were assigned to a proctored exam or one of three types of unproctored exam. Students who took unproctored exams cheated significantly more, which suggests that it may be premature to implement this approach in college classrooms. These findings point to the importance of conducting ecologically valid and well-controlled field studies that translate psychological theory into practice when introducing large-scale educational reforms.

A cognitive process model of trust repair

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Edward C. Tomlinson ◽  
Christopher A. Nelson ◽  
Luke A. Langlinais
Keyword(s):  
Structural Change ◽  
Organizational Justice ◽  
Attribution Theory ◽  
Cognitive Process ◽  
Process Model ◽  
Causal Attribution ◽  
Content Type ◽  
Trust Repair ◽  
Nuanced Understanding ◽  
Practical Implications

Purpose This paper aims to investigate how the reparative efforts of extensive apologies, compensation and structural change affect trust after a violation has occurred. Specifically, this paper presents a cognitive process model positing that voluntary reparative efforts will shape the victim’s stability attributions for the cause of the violation such that it will be deemed less stable (i.e. unlikely to recur); as a result, the victim is more likely to perceive the transgressor as being fair, and hence extend subsequent trust. Design/methodology/approach Two experiments were conducted to test the cognitive process model. Findings The results of both experiments supported this predicted sequence for extensive apologies. Support for the predicted sequence was also found when compensation and structural change are invoked as reparative efforts. Originality/value This research has theoretical and practical implications for a more nuanced understanding of how causal attribution theory and organizational justice theory can be integrated within the context of trust repair.

Helping Thy Neighbor? Prosocial Reactions to Observed Abusive Supervision in the Workplace

2017 ◽  
Vol 45 (3) ◽  
pp. 1225-1251 ◽  
Author(s):  
Manuela Priesemuth ◽  
Marshall Schminke
Keyword(s):  
Prosocial Behavior ◽  
Critical Incident ◽  
Cognitive Theory ◽  
Abusive Supervision ◽  
Third Party ◽  
Protective Behavior ◽  
Moderated Mediation Model ◽  
Overall Justice ◽  
Fairness Theory ◽  
Ethical Efficacy

This article examines employee reactions to observing abusive supervision at work. Specifically, we integrate deonance theory with fairness theory and social cognitive theory to explore when and why employees who witness abuse toward a coworker engage in prosocial behavior intended to protect the victim. We first develop a moderated mediation model of prosocial responses to abuse, which identifies overall fairness as a first- and second-stage moderator, influencing the relationships between observed abusive supervision and observer deontic reactions and between deontic reactions and coworker protective behavior. Results from Study 1 support a model in which overall justice moderates the second link, indicating that fair norms and principles might prompt observers of abuse to direct their deontic anger toward coworker protective responses. Study 2 extends this work by further exploring the mediating mechanism by which overall fairness moderates the relationship between deontic anger and prosocial behavior for the coworker. Utilizing a critical incident technique, Study 2 reveals support for a mediated moderation model, indicating that the moderating effect of overall fairness occurs through its impact on ethical efficacy. These findings contribute to work on abusive supervision, third-party responses to injustice, and overall fairness by helping to better understand observer prosocial reactions to abusive supervision.

scholarly journals Comparison of different Parameters of Heart Rate Frequency of Tasks Performed during Aircraft Open-Basket Ground Deicing Activities

2020 ◽  
Vol 4 (6) ◽  
Author(s):  
Landau K
Keyword(s):  
Heart Rate ◽  
Cardiac Output ◽  
Field Study ◽  
Small Sample Size ◽  
Field Studies ◽  
Small Sample ◽  
Upper Body ◽  
Evaluation Measure ◽  
Cardiac Cost ◽  
Working Heart

Plane deicing is mandatory to insure safe plane take-off. Previous human factors studies have shown that open-basket deicing activity can be improved. The objective of the paper is to compare heart rate assessment models within a field study with numerous influencing variables and small sample size as well as to deepen our understanding of the most demanding openbasket tasks using cardiac output. A field study in a Canadian centered plane deicing facility was conducted in 2016-2017. 12 participants contributed to a thorough description and analysis of open-basket deicing activities. Respiratory and cardiac output of these participants was collected using Hexoskin vests. Working heart rate, heart rate reserves as well as calculations of absolute cardiac cost were done. Working heart rate (WHR), Heart Rate Reserve (HRR) and Absolute Cardiac Cost (ACC) do not behave uniformly for the majority of participants. In field studies with a large number of influencing variables on the heart rate, it is usually not sufficient to consider one single evaluation measure like WHR. In the interest of protecting employees, it seems to make sense to use the more cautious measures HRR or ACC as parameters instead of WHR. Superimposed activities (e.g. forced postures and dynamic use of upper body) have a significant effect on heart rate increases. In 8 out of 11 cases we have fatigue-related increases in heart rate over the observation period. Similar studies need to be conducted in other aircraft deicing facilities.

scholarly journals The watching eyes effect on charitable donation is boosted by fewer people in the vicinity

2016 ◽  
Vol 7 (2) ◽  
pp. 9-12
Author(s):  
Ryo Oda ◽  
Ryota Ichihashi
Keyword(s):  
Field Study ◽  
Charitable Giving ◽  
Field Experiments ◽  
Field Studies ◽  
Prosocial Behaviors ◽  
Charitable Donation ◽  
Charitable Donations ◽  
Large Groups

Previous field experiments have found that artificial surveillance cues facilitated prosocial behaviors such as charitable donations and littering. Several previous field studies found that the artificial surveillance cue effect was stronger when few individuals were in the vicinity; however, others reported that the effect was stronger in large groups of people. Here, we report the results of a field study examining the effect of an artificial surveillance cue (stylized eyes) on charitable giving. Three collection boxes were placed in different locations around an izakaya (a Japanese-style tavern) for 84 days. The amount donated was counted each experimental day, and the izakaya staff provided the number of patrons who visited each day. We found that the effect of the stylized eyes was more salient when fewer patrons were in the izakaya. Our findings suggest that the effect of the artificial surveillance cue is similar to that of “real” cues and that the effect on charitable giving may weaken when people habituate to being watched by “real” eyes. 

Intra-national diversity

2018 ◽  
Vol 25 (3) ◽  
pp. 425-442 ◽  
Author(s):  
Srecko Stamenkovic ◽  
Biljana Ratkovic Njegovan ◽  
Maja S. Vukadinovic
Keyword(s):  
Organizational Justice ◽  
Design Methodology ◽  
Ethical Climate ◽  
Positive Impact ◽  
Interactional Justice ◽  
Personal Interest ◽  
Content Type ◽  
The Republic ◽  
The Impact ◽  
The Relationship

PurposeThe purpose of this paper is to investigate the impact of organizational justice on the ethical climate in organizations in Serbia.Design/methodology/approachIn the study, 3,413 employees participated whose task was to assess the dimensions of organizational justice (procedural, distributive and interactional) as well as the dimensions of ethical climate (egoism, benevolence and principle).FindingsThe obtained results show that the dimensions of organizational justice are significant predictors of dimensions of ethical climate. The dimension of distributive justice significantly predicts the dimensions of egoism and principle, while the dimensions of procedural and interactional justice significantly predict the dimensions of benevolence and principle. Concerning the structure of the relationship between dimensions of organizational justice and ethical climate, the results also showed that there is intra-national diversity depending on the region of the Republic of Serbia where the organization operates. Ethical climate based on maximization of personal interest is more connected to economically more developed regions with a larger population, while ethical climate based on duties related to norms, laws, rules and policies characterizes less developed regions with a smaller population.Originality/valueIn the context of contemporary Serbian business surrounding, the obtained results are discussed regarding the possibilities for improvement of ethical climate, which should be accompanied and supported by the positive impact of organizational justice.

scholarly journals Why Do Patients Move from Online Health Platforms to Hospitals? The Perspectives of Fairness Theory and Brand Extension Theory

2019 ◽  
Vol 16 (19) ◽  
pp. 3755 ◽  
Author(s):  
Wei Le ◽  
Po-Ya Chang ◽  
Yu-Wei Chang ◽  
Jiahe Chen
Keyword(s):  
Behavioral Intentions ◽  
Structural Equation ◽  
Positive Impact ◽  
Healthcare Services ◽  
Extension Theory ◽  
Equation Modeling ◽  
Research Model ◽  
Perceived Fairness ◽  
Fairness Theory ◽  
Doctor Communication

Online healthcare services are growing rapidly. Patients can receive health support through communication with online health professionals. However, previous research on eHealth has focused on patients’ online behavioral intentions. The purpose of this study is to investigate the effect of online patient–doctor communication on offline behavioral intentions and to propose a conceptual model for eHealth. We integrate fairness theory and band extension theory to develop a research model. This is further tested by structural equation modeling (SEM), with 279 valid sets of data from patients on the online health platform. Using partial least squares analysis (PLS), the results show that perceived fairness is an important factor affecting online satisfaction and the willingness to ask online doctors, which in turn has a positive impact on the willingness to go to offline doctors. These findings shed light on the research model for eHealth and offer suggestions for improving patients’ online satisfaction, as well as both online and offline behavioral intentions.

Sign in / Sign up

Export Citation Format

Share Document