scholarly journals The Role of Organizational Agility and Transformational Leadership in Service Recovery Prediction

2016 ◽  
Vol 230 ◽  
pp. 142-149 ◽  
Author(s):  
Maryam Khoshlahn ◽  
Farzad Sattari Ardabili
2016 ◽  
Vol 5 (1) ◽  
Author(s):  
Beena Prakash

With the present business environment which is creating a strong demand pull for quality and efficient logistics services, core issues are being gradually removed with time but HR issues are still neglected. Motivation can be the key process of boosting the morale of employees to encourage them to willingly give their best in accomplishing assigned tasks. During growth of any sector, dimensions of leadership can have great impact on employee motivation. This research paper analyzes impact of transformational leadership on employee motivation and moderating role of gender. The result shows significant positive correlation between transformational leadership and employee motivation and gender does moderate the relationship.


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