Transformations in doctor-patient communication in Japan: the role of cultural factors

2007 ◽  
Vol 65 (2) ◽  
pp. 153-155 ◽  
Author(s):  
Sawako Okamoto
Keyword(s):  
Cultural Factors ◽  
Patient Communication ◽  
Doctor Patient Communication

Oralizations in e-mail consultations: A study of general practitioners’ use of non-verbal cues in written doctor–patient communication

2021 ◽  
Vol 13 (2) ◽  
pp. 195-211
Author(s):  
Maja Nordtug ◽  
Jane Ege Møller ◽  
Signe Schlichting Matthiesen ◽  
Matilde Nisbeth Brøgger
Keyword(s):  
General Practitioners ◽  
Facial Expressions ◽  
Eye Contact ◽  
Spatial Arrangement ◽  
Patient Communication ◽  
Verbal Cues ◽  
Spelling Errors ◽  
Doctor Patient Communication ◽  
E Mail

It is well-known that non-verbal cues are essential in doctor–patient communication. As doctor–patient communication is turning increasingly digital and written, it becomes relevant to explore the role of non-verbal cues in such communication genres. One more recent genre is the doctor–patient e-mail consultation. Research has found that while patients like e-mail consultations, they also miss facial expressions, eye contact, etc. In this study, we explored the different ways in which Danish GPs use non-verbal cues in e-mail consultations. We analysed 633 e-mail consultations written by 22 GPs. We applied the concept of oralization, which includes the use of emoticons and non-standard use of grammar and spatial arrangement. We found that the dominant types of oralizations were non-corrected spelling errors and lack of attention to capitalization. Overall, GPs used a limited number of other non-verbal cues. We discuss how these findings relate to norms of formality and professional context.

The role of mobile devices in doctor-patient communication: A systematic review and meta-analysis

2016 ◽  
Vol 23 (8) ◽  
pp. 693-700 ◽  
Author(s):  
Abdullah Kashgary ◽  
Roaa Alsolaimani ◽  
Mahmoud Mosli ◽  
Samer Faraj
Keyword(s):  
Medication Adherence ◽  
Health Outcomes ◽  
Disease Control ◽  
Mobile Devices ◽  
Mobile Device ◽  
Meta Analysis ◽  
Patient Communication ◽  
Doctor Patient Communication ◽  
Phone Calls

Introduction In the last few years, the use of telecommunication and mobile technology has grown significantly. This has led to a notable increase in the utilization of this telecommunication in healthcare, namely phone calls and text messaging (SMS). However, evaluating its global impact on improving healthcare processes and outcomes demands a more comprehensive assessment. In this study, we focused on the role of mobile devices via phone calls and SMS in patient–doctor communication, and aimed to assess its impact on various health outcomes. Methods Major databases, including MEDLINE, EMBASE, PsycINFO, Global Health, and Cochrane CENTRAL, were searched for clinical trials that investigated mobile-device technology in any facet of doctor–patient communication published between 1990 and April 2015. A meta-analysis was performed where appropriate. Results Sixty-two articles met our inclusion criteria. Of those, 23 articles investigated mobile appointment reminder technologies, 19 investigated medication adherence, 20 investigated disease-control interventions, and two investigated test-result reporting. Patients who received an appointment reminder were 10% less likely to miss an appointment (relative risk [RR] = 1.11, 95% confidence interval [CI] 1.08–1.15). Mobile interventions increased medication adherence by 22% (RR = 1.22, 95% CI 1.09–1.36). Ten of 20 studies examining disease control reported statistically significant reductions in clinically meaningful endpoints. The use of mobile-device interventions improved forced expiratory volume in one second and hemoglobin A1c percentage in meta-analyses. Conclusion The use of mobile-device technologies exerted modest improvements in communication and health outcomes. Further research is needed to determine the true effect of these technologies on doctor–patient communication.

scholarly journals Use of Prescription Drug Samples and Patient Assistance Programs, and the Role of Doctor–Patient Communication

2011 ◽  
Vol 26 (12) ◽  
pp. 1458-1464 ◽  
Author(s):  
Walid F. Gellad ◽  
Haiden A. Huskamp ◽  
Angela Li ◽  
Yuting Zhang ◽  
Dana Gelb Safran ◽  
...  
Keyword(s):  
Prescription Drug ◽  
Patient Communication ◽  
Assistance Programs ◽  
Doctor Patient Communication ◽  
Patient Assistance

Complex therapies for advanced Parkinson’s disease: what is the role of doctor-patient communication?

2019 ◽  
Vol 40 (11) ◽  
pp. 2357-2364 ◽  
Author(s):  
Elisa Montanaro ◽  
Carlo Alberto Artusi ◽  
Maurizio Zibetti ◽  
Leonardo Lopiano
Keyword(s):  
Parkinson’S Disease ◽  
Parkinson's Disease ◽  
Patient Communication ◽  
Advanced Parkinson’S Disease ◽  
Doctor Patient Communication
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