Hidden Negative Social Effects of Poor e-Government Services Design

Author(s):  
Enrique Stanziola ◽  
Mauricio Minuto Espil ◽  
Luis Landoni ◽  
Santiago Montoya
Author(s):  
Ramnik Kaur

E-governance is a paradigm shift over the traditional approaches in Public Administration which means rendering of government services and information to the public by using electronic means. In the past decades, service quality and responsiveness of the government towards the citizens were least important but with the approach of E-Government the government activities are now well dealt. This paper withdraws experiences from various studies from different countries and projects facing similar challenges which need to be consigned for the successful implementation of e-governance projects. Developing countries like India face poverty and illiteracy as a major obstacle in any form of development which makes it difficult for its government to provide e-services to its people conveniently and fast. It also suggests few suggestions to cope up with the challenges faced while implementing e-projects in India.


1915 ◽  
Vol 21 (3) ◽  
pp. 360-381
Author(s):  
Theodore H. Boggs
Keyword(s):  

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