Towards Ontologies of Functionality and Semantic Annotation for Technical Knowledge Management

Author(s):  
Yoshinobu Kitamura ◽  
Naoya Washio ◽  
Yusuke Koji ◽  
Riichiro Mizoguchi
2011 ◽  
Vol 7 (3) ◽  
pp. 31-42 ◽  
Author(s):  
Davy Monticolo ◽  
Samuel Gomes

This paper presents a knowledge evaluation and evolution in a knowledge management system by using a Semantic Wiki approach. The authors describe a Semantic Wiki called WikiDesign which is a component of a Knowledge Management system. Currently WikiDesign is used in engineering departments of companies to emphasize technical knowledge. This study explains how WikiDesign ensures the reliability of the knowledge base thanks to a knowledge evaluation process. After explaining the interest of the use of semantic wikis in knowledge management approach, the architecture of WikiDesign with its semantic functionalities is described. The effectiveness of WikiDesign is proved with a knowledge evaluation example for an industrial project.


Author(s):  
Petr Kremen ◽  
Miroslav Blaško ◽  
Zdenek Kouba

Compared to traditional ways of annotating multimedia resources (textual documents, photographs, audio/video clips etc.) by keywords in form of text fragments, semantic annotations are based on tagging such multimedia resources with meaning of objects (like cultural/historical artifacts) the resource is dealing with. The search for multimedia resources stored in a repository enriched with semantic annotations makes use of an appropriate reasoning algorithm. Knowledge management and Semantic Web communities have developed a number of relevant formalisms and methods. This chapter is motivated by practical experience with authoring of semantic annotations of cultural heritage related resources/objects. Keeping this experience in mind, the chapter compares various knowledge representation techniques, like frame-based formalisms, RDF(S), and description logics based formalisms from the viewpoint of their appropriateness for resource annotations and their ability to automatically support the semantic annotation process through advanced inference services, like error explanations and expressive construct modeling, namely n-ary relations.


2018 ◽  
Vol 154 ◽  
pp. 01059 ◽  
Author(s):  
Bambang Purwanggono ◽  
Yohana Aeria Damyana

Innovation is a strategy for the electronics industry to create a sustainable competitive advantage, in the midst of a rapidly changing environment with all its complexity. Seven AT program as an effort for PT. Hartono Istana Teknologi (Polytron) into enterprise knowledge, will accelerate the innovation process, combined with good organizational technical knowledge management. Organizational technical knowledge will be instrumental in innovation capabilities properly if there is an internal R & D activities that support and absorptive capacity as a mediator. This study reviewed the organizational technical knowledge influence to innovation capability, the influence of R & D activities to organizational technical knowledge, as well as the role of absorptive capacity as a mediator. The study was conducted by distributing questionnaires to 130 employees of PT. Hartono Istana Teknologi. Data processing was conducted using SEM. The results showed that the absorptive capacity mediate the relationship between R & D activities and organizational technical knowledge by 51%, and organizational technical knowledge affect innovation capabilities by 64%.


Author(s):  
Jörg Rech ◽  
Raimund L. Feldmann ◽  
Eric Ras

Knowledge management is a relatively young discipline. It has accumulated a valuable body-of-knowledge on how to structure and represent knowledge, or how to design socio-technical knowledge management systems. A wide variety of approaches and systems exist that are often not interoperable, and hence, prevent an easy exchange of the gathered knowledge. Industry standards, which have been accepted and are in widespread use are missing, as well as general concepts to describe common, recurring patterns of how to describe, structure, interrelate, group, or manage knowledge elements. In this chapter, we introduce the concepts “knowledge pattern” and “knowledge anti-pattern” to describe best and worst practices in knowledge management, “knowledge refactoring” to improve or change knowledge antipatterns, and “quality of knowledge” to describe desirable characteristics of knowledge in knowledge management systems. The concepts are transferred from software engineering to the field of knowledge management based on our experience from several knowledge management projects.


Author(s):  
Davy Monticolo ◽  
Samuel Gomes

This paper presents a knowledge evaluation and evolution in a knowledge management system by using a Semantic Wiki approach. The authors describe a Semantic Wiki called WikiDesign which is a component of a Knowledge Management system. Currently WikiDesign is used in engineering departments of companies to emphasize technical knowledge. This study explains how WikiDesign ensures the reliability of the knowledge base thanks to a knowledge evaluation process. After explaining the interest of the use of semantic wikis in knowledge management approach, the architecture of WikiDesign with its semantic functionalities is described. The effectiveness of WikiDesign is proved with a knowledge evaluation example for an industrial project.


2005 ◽  
Vol 30 (4) ◽  
pp. 65-76 ◽  
Author(s):  
Sangeeta Shah Bharadwaj ◽  
Kul Bhushan C Saxena

Information technology (IT) organizations, especially software development organizations, are knowledge-intensive firms where the knowledge is mainly embedded in human beings and is largely in the form of tacit knowledge. Managing knowledge in global software teams in very critical as knowledge is a source of competitive advantage for these organizations. They have adopted emergent team-based structures as a response to changing business needs and are globally distributed. Sharing of tacit knowledge requires more people-to-people interaction which is impossible in these organizations. Due to this reason, it is essential to manage certain critical knowledge during the progress of the projects related to achieving the performance goals and the learning goals to consistently sustain and improve project performance. This study identifies the following critical knowledge areas related to the learning goals: user requirements knowledge functional domain knowledge technical knowledge project status knowledge project experience knowledge. A five-layered knowledge management framework has been applied to model the software team knowledge. This model is suggested as a process approach to team knowledge management to strengthen knowledge management in software teams. As per the knowledge management framework, all the identified knowledge related to the project are not well managed. One of the reasons for not managing well a particular type of knowledge is the absence of knowledge management processes. The global software teams share knowledge through a virtual space as against real physical platform with proper IT infrastructure in place. Due to the distributed nature of the teams, rules, conventions, and sharing of norms is already put in place. It, thus, helps in managing project status knowledge, domain knowledge, and technical knowledge. It also promotes management of requirements knowledge and project experience knowledge. However, only ad hoc processes which are immature are in place to manage the knowledge areas. The tools of team knowledge management and leadership commitment are the next two layers of the model to manage the software team knowledge. This study summarizes the status of the following critical knowledge areas related to the learning goals: The most critical knowledge area is the user requirement knowledge. Though newer processes are introduced to manage the same, managing user requirements still remains a challenge for the members of the global software teams. Functional domain knowledge and technical knowledge are managed well by companies but technology updates have put pressure in identifying the gaps and bridging it during the project execution. Project status knowledge has been well managed in the global software teams with the help of formal procedures and documentation. The Capability Maturity Model (CMM) certification requirement of IT organizations is facilitating this knowledge management area. Capturing and reusing the project experience knowledge of the existing projects and clients is still an open issue. The layered knowledge management framework will help in implementing knowledge management processes for each critical knowledge area.


Author(s):  
Yun Lin ◽  
John Krogstie

Enterprise/business process models that represent knowledge of business processes are generally designed for particular applications in a range of different enterprises. It is a considerable challenge to manage the knowledge of processes that are distributed throughout many different information systems, due to the heterogeneity of the process models used. In this paper, the authors present a framework for semantic annotation that tackles the problem of the heterogeneity of distributed process models to facilitate management of process knowledge. The feasibility of the approach is demonstrated by means of exemplar studies, and a comprehensive empirical evaluation is used to validate the authors’ approach.


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