Organizational Memory: Knowledge Acquisition, Integration, and Retrieval Issues

Author(s):  
Andreas Abecker ◽  
Stefan Decker
2003 ◽  
pp. 132-146 ◽  
Author(s):  
Murray E. Jennex

Studies of organizational memory/ knowledge management, OM/KM, systems have found that using a common infrastructure to facilitate access to and utilization of knowledge and memory increases the usability and success of these systems. The solution to this is for organizations to have an integrated network. This paper discusses using the Internet as the integrated network. Several systems are described that use the Internet for the OM/KM infrastructure. Theoretical support from case study research for using the Internet as a common knowledge infrastructure is provided through DeLone and McLean’s IS Success Model modified and analyzed for knowledge/memory based systems.


Author(s):  
Jean L. Johnson

This chapter provides an integrative review and synthesis of the knowledge acquisition and management literature. As a starting point, the role of the individual in organizational learning processes is discussed and reconciled. This issue is extended and discussed for the virtual setting. In following sections, the author derives three major theoretical principles from the literature synthesis. These include the knowledge types, knowledge acquisition processes, and organizational memory. Again, each of these principles are extended to the virtual setting. Based on the integration of these principles, a number of conceptual refinements are offered and important strategic implications elaborated. Subsequently, the strategic implications are contrasted and developed for the virtual setting. Communication constraints inherent to the virtual organization bring a unique and likely problematic set of issues with regard to the development and management of organizational knowledge.


2020 ◽  
Author(s):  
Saarce Elsye Hatane ◽  
Evelin Lesmanaputri ◽  
Joan Jesslyn Prajnawati Firman ◽  
Vanny Lisayani Wijaya

The concept of management control system and organizational learning has drawn the attention of many parties as they began to learn the importance of these tools in organizational sustainability. MCS help to ensure that problem is detected and appropriate decision are made, fundamental changes resulting from correcting the problem will promote organizational learning. The aim of this research is to examine the relationship between the design and the use of management control system in developing organizational learning. More specifically, the study focuses on four elements of organizational learning, namely knowledge acquisition, information distribution, information interpretation, and organizational memory. Two research questions are investigated in this study: i) Does the design of MCS have an impact on the elements of OL? ii) Does the use of MCS influence the elements of OL? The result suggests that there is a positive influence between the design and the use of MCS with Organizational Learning. Use of MCS has more influence on Organizational Learning when compared to the Design of MCS. This is because design will be more meaningful when used and applied. Keywords: control framework; information integration; knowledge acquisition; organizational memory; performance evaluation


Author(s):  
Juliana Mulaa Namada

Environmental turbulence in today's business landscape has elicited deep concerns in contemporary business organizations. As a result, organizations seek to achieve competitive advantage through organizational learning. This chapter presents organizational learning as a key source of competitive advantage in contemporary business organizations. It examines the concept of organizational learning by definition and delves in the four constituents that form the concept of organizational learning, namely knowledge acquisition, knowledge distribution, information interpretation, and organizational memory. Further, the chapter focuses on the factors affecting organizational learning together with competitive advantage as an outcome of organizational learning.


2011 ◽  
pp. 216-227
Author(s):  
Murray E. Jennex

Studies of organizational memory/ knowledge management, OM/KM, systems have found that using a common infrastructure to facilitate access to and utilization of knowledge and memory increases the usability and success of these systems. The solution to this is for organizations to have an integrated network. This paper discusses using the Internet as the integrated network. Several systems are described that use the Internet for the OM/KM infrastructure. Theoretical support from case study research for using the Internet as a common knowledge infrastructure is provided through DeLone and McLean’s IS Success Model modified and analyzed for knowledge/memory based systems.


Author(s):  
Phynthamilkumaran Siea Dass ◽  
Shankar Chelliah

The main objective in this chapter is to understand the organizational learning challenges of multinational enterprises and their performance in Malaysia. At the same time, it also explores how organizational learning and collective human capital with competitive advantage as a mediating factor affect MNEs' performance in Malaysia through employee movement. This research concluded knowledge acquisition, knowledge distribution, and organizational memory is positively significant towards competitive advantage. Only knowledge acquisition and organizational memory are positively significant when competitive advantage mediates organizational learning towards firm performance. Collective human capital is positively significant towards competitive advantage as well as towards firm performance when competitive advantage mediates. Through this research it was found that MNEs in Malaysia are weak in knowledge interpretation and knowledge distribution due to employee movement in the northern region of Malaysia.


Author(s):  
Les Miller ◽  
Sree Nilakanta ◽  
Yunan Song ◽  
Lei Zhu ◽  
Ming Hua

Organizational memories play a significant role in knowledge management, but several challenges confront their use. Artifacts of OM are many and varied. Access and use of the stored artifact are influenced by the user’s understanding of these information objects as well as their context. Theories of distributed cognition and the notion of community of practice are used to develop a model of the knowledge management system. In the present work we look at a model for managing organizational memory knowledge. Topic maps are used in the model to represent user cognition of contextualized information. A visual approach to topic maps proposed in the model also allows for access and analysis of stored memory artifacts. The design and implementation of a prototype to test the feasibility of the model is briefly examined.


Sign in / Sign up

Export Citation Format

Share Document