Collaborating on Assessment of the Undergraduate Student Experience

2013 ◽  
Vol 2013 (142) ◽  
pp. 49-59
Author(s):  
Melissa S. Shivers ◽  
Sally J. McMillan
Keyword(s):  
Undergraduate Student ◽  
Student Experience

scholarly journals Managing the student experience in English higher education: Differing responses to market pressures

2016 ◽  
Author(s):  
Paul A. Temple ◽  
Claire Callender ◽  
Lyn Grove ◽  
Natasha Kersh
Keyword(s):  
Higher Education ◽  
Organizational Change ◽  
Undergraduate Student ◽  
Student Experience ◽  
Government Policies ◽  
Management Controls ◽  
Total Turnover ◽  
Market Pressures ◽  
Published Research ◽  
Tuition Fee

This paper reports on recent research aimed at assessing how the management of the undergraduate student experience in English higher education is changing in the light of the new tuition fee regime introduced in 2012, as well as other government policies aimed at creating market-type pressures within the higher education sector. A distinction was observed between the research-intensive universities studied – defined here as institutions where research income comprised 20 per cent or more of total turnover, with correspondingly strong positions in published research-based rankings – and universities largely dependent on income from teaching, with weaker market positions. Broadly speaking, the latter group were responding to market pressures by centralizing services, standardizing procedures, and strengthening management controls over teaching processes. The research-intensive universities tended to work within existing institutional cultures to respond to students' needs. Organizational change here usually took the form of creating more coherent functional groupings of student services, rather than comprehensive reorganizations. It appears to us that these different responses to a changed environment point to the creation of two distinct English university types, one strongly managerial with 'student as customer' orientations, and a smaller group with less centralized, more collegial cultures.

scholarly journals Academic Degree Programs And Living-Learning Communities

2011 ◽  
Vol 3 (1) ◽  
Author(s):  
Diane H. Jackman ◽  
Margaret Myles
Keyword(s):  
Teacher Education ◽  
Learning Communities ◽  
Undergraduate Student ◽  
Student Experience ◽  
Academic Programs ◽  
Degree Programs ◽  
Academic Degree ◽  
Successful Program ◽  
Living Learning Communities

Living-learning communities can be effective in enhancing academic programs at universities and the undergraduate student experience. Information on a successful program focused on teacher education will be shared.

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