The X11 inter-client communication conventions manual

1990 ◽  
Vol 20 (S2) ◽  
pp. S109-S118 ◽  
Author(s):  
Glenn Widener
Keyword(s):  
Client Communication ◽  
Communication Conventions

Images of Aging in the Psychotherapeutic Context

GeroPsych ◽  
2015 ◽  
Vol 28 (2) ◽  
pp. 47-55 ◽  
Author(s):  
Eva-Marie Kessler ◽  
Catherine E. Bowen
Keyword(s):  
Old Age ◽  
Diagnostic Tests ◽  
Aging Process ◽  
Developmental Psychology ◽  
Mental Representations ◽  
Later Life ◽  
Future Research ◽  
Psychotherapeutic Process ◽  
Images Of Aging ◽  
Client Communication

Both psychotherapists and their clients have mental representations of old age and the aging process. In this conceptual review, we draw on available research from gerontology, social and developmental psychology, and communication science to consider how these “images of aging” may affect the psychotherapeutic process with older clients. On the basis of selected empirical findings we hypothesize that such images may affect the pathways to psychotherapy in later life, therapist-client communication, client performance on diagnostic tests as well as how therapists select and apply a therapeutic method. We posit that interventions to help both older clients and therapists to reflect on their own images of aging may increase the likelihood of successful treatment. We conclude by making suggestions for future research.

scholarly journals Pension helpdesk calls: A repair mechanism in the client communication of financial institutions

2015 ◽  
Vol 15 (1) ◽  
pp. 103-110 ◽  
Author(s):  
Louise Nell ◽  
Leo Lentz ◽  
Henk Pander Maat ◽  
Tom Koole
Keyword(s):  
Financial Institutions ◽  
Repair Mechanism ◽  
Client Communication

Web Services in China

2014 ◽  
pp. 267-286 ◽  
Author(s):  
Dong Dong ◽  
Lizhe Sun ◽  
Zhaohao Sun
Keyword(s):  
Web Services ◽  
Social Networking ◽  
Web Service ◽  
Chinese Culture ◽  
Service Providers ◽  
Cloud Services ◽  
Mao Zedong ◽  
Chinese Traditional Culture ◽  
Ict Industry ◽  
Communication Conventions

This chapter examines Web services in China. More specifically, it examines the state-of-the-art of China's Web services in terms of cloud services, mobile services, and social networking services through exploring several leading Web service providers in the ICT industry, including Alibaba, Tencent, China Mobile, and Huawei. This research reveals that the Chinese culture has played an important role in the success of China's Web services. The trade-off ideology and communication conventions from Chinese traditional culture, as well as Mao Zedong thought, greatly influenced the development of China's Web services. The findings of this chapter might facilitate the research and development of Web services and better understanding of the growth in China's ICT industry, as well as future trends.

scholarly journals Veterinarians' information Prescription and Clients' eHealth Literacy

2019 ◽  
Vol 40 (2) ◽  
pp. 32-44 ◽  
Author(s):  
Niloofar Solhjoo ◽  
Nader Naghshineh ◽  
Fatima Fahimnia
Keyword(s):  
Health Information ◽  
Information Quality ◽  
Literacy Skills ◽  
Veterinary Services ◽  
Ehealth Literacy ◽  
Telephone Interviews ◽  
Pet Owners ◽  
Directed Information ◽  
Positive Feelings ◽  
Client Communication

Introduction: The aim of this study is to investigate the relationship between pet owner’s combined knowledge, comfort, and perceived skills at finding, evaluating, applying online pet health information, and the application of the information prescription (IP) provided for pet owners education on the internet. Methods: Thirty telephone interviews were conducted followed by a questionnaire of eHealth Literacy Scale (eHEALS) with pet owners after receiving an IP with a suggested websites in addition to their customary veterinary services in a vet clinic at the center of Tehran, Iran. Qualitative and quantitative data were merged to explore differences and similarities among respondents with different eHealth literacy levels. Results: Results indicate that pet owners with higher score of eHealth literacy more accessed the suggested websites and reported positive feelings about this addition to their veterinary services. Similarly, among the eight-item self-reported eHealth Literacy skills, perceived skills at evaluating and applying, were significantly associated with the use of IPs. Lastly eHealth literacy level was significantly associated with the outcomes of prescribed information, such as veterinarians-client communication outcome and learning outcomes.  Conclusion: Disparities in application of the veterinarian’s IPs for online pet healthcare information, and its outcomes are associated with different eHealth literacy skills. Veterinarians should collaborate with information specialists and librarians to perform education efforts to raise awareness on online pet health information quality and impact of veterinarian directed information prescription especially among low health literate owners.

Pet owners’ perceptions of veterinary safety practices

2018 ◽  
Vol 183 (19) ◽  
pp. 594-594 ◽  
Author(s):  
Heather Fowler ◽  
Bianca Irimia ◽  
Vickie Ramirez ◽  
Hendrika Meischke ◽  
Peter Rabinowitz
Keyword(s):  
Focus Group ◽  
Focus Groups ◽  
Occupational Safety ◽  
Health And Safety ◽  
Worker Safety ◽  
Safety Practices ◽  
Safe Delivery ◽  
Pet Owners ◽  
Client Communication ◽  
Group Interviews

Veterinary workers must care for their animal patients while simultaneously protecting their own health and safety. This process can be complicated by the presence and perception of pet owners who may not agree with a given tactic used to protect veterinary workers from injury. We conducted focus groups of pet owners in the Seattle area during November 2016 to gain a deeper understanding of their perceptions relating to veterinary worker safety practices. Focus group interviews were recorded and transcribed and study themes identified and summarised. Twenty pet owners participated in three focus groups. Study themes arising from the focus group discussions could be categorised into human, animal, behavioural and environmental domains as outlined in a One Health Occupational Safety and Health (OHOSH) model. Communication was a recurring study theme identified, suggesting that lacking or impaired veterinary personnel-client communication plays a key role in the safe delivery of veterinary services and can negatively impact the use of safety practices among veterinary personnel. Our study suggests that it is important for veterinary personnel to communicate to clients the reasons for policies related to worker safety. Such communication can help engage the veterinary client in order to effectively avoid situations that precipitate injury.

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