scholarly journals Defining Success in Adult Basic Education Settings: Multiple Stakeholders, Multiple Perspectives

2013 ◽  
Vol 48 (4) ◽  
pp. 415-435 ◽  
Author(s):  
Elizabeth L. Tighe ◽  
Adrienne E. Barnes ◽  
Carol M. Connor ◽  
Sharilyn C. Steadman
2020 ◽  
pp. 1-17
Author(s):  
Choon Bae (Paul) Yoo

Abstract Organizations are now more complex and require collaboration to function effectively across multiple stakeholders. Consequently, they need to be familiar with collaborative projects and participate consciously in shared processes for the accomplishment of particular goals. In order to support and strengthen business partnerships, organizations could use a model based on a multi-perspective approach, as a way of visualizing effective decision-making processes and gaining an understanding regarding how they can establish and maintain stable relationships with other organizations and strategic alliances. The benefits of the new multi-perspective model could be utilized for the collaboration of multiple stakeholders and to drive future organizational change. This study presents a case study which explores the use of a multiple perspective framework in Australian Government Organizations. The results from this study suggest that a multi-perspective model may be used to address organizational complexity through the holistic integration of stakeholder perspectives and sustained knowledge flow.


2018 ◽  
Vol 32 (1) ◽  
pp. 224-254 ◽  
Author(s):  
Ericka Costa ◽  
Caterina Pesci ◽  
Michele Andreaus ◽  
Emanuele Taufer

Purpose Drawing on the phenomenological concepts of “empathy” and “communal emotions” developed by Edith Stein (1917, 1922), the purpose of this paper is to discuss the co-existence both of the legitimacy and accountability perspectives in voluntarily delivered social and environmental reporting (SER), based on different “levels of empathy” towards different stakeholders. Design/methodology/approach The paper adopts an interpretive research design, drawn from Stein’s concept of empathy by using a mixed-method approach. A manual content analysis was performed on 393 cooperative banks’ (CB) social and environmental reports from 2005 to 2013 in Italy, and 14 semi-structured interviews. Findings The results show that CBs voluntarily disclose information in different ways to different stakeholders. According to Stein, the phenomenological concept of empathy, and its understanding within institutions, allows us to interpret these multiple perspectives within a single social and environmental report. Therefore, when the process of acquiring knowledge in the CB–stakeholder relationship is complete and mentalised (level 3, re-enactive empathy), the SER holds high informative power, consistent with the accountability perspective; on the contrary, when this process is peripheral and perceptional (level 1, basic empathy), the SER tends to provide more self-assessment information, attempting to portray the bank in a positive light, which is consistent with the legitimacy perspective. Originality/value The concept of empathy introduced in this paper can assist in interpreting the interactions between an organisation and different stakeholders within the same social and environmental report. Moreover, the approach adopted in this paper considers different stakeholders simultaneously, thus responding to previous concerns regarding the lack of focus on multiple stakeholders.


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