scholarly journals Quality indicators in telephone nursing – An integrative review

Nursing Open ◽  
2020 ◽  
Author(s):  
Silje Rysst Gustafsson ◽  
Irene Eriksson
Revista CEFAC ◽  
2020 ◽  
Vol 22 (4) ◽  
Author(s):  
Georgea Espindola Ribeiro ◽  
Silke Anna Theresa Weber ◽  
Daniela Polo Camargo da Silva

ABSTRACT Purpose: to survey the national literature after the universal neonatal hearing screening became compulsory, addressing aspects related to its territorial distribution, the screening procedures employed, and verify whether the internationally proposed quality indicators have been achieved. Methods: an integrative review of articles indexed in the BIREME, PubMed, and Scopus databases. Inclusion criteria: Articles in Portuguese and English published after Law 12,303/2010 was passed, whose theme was the neonatal hearing screening in Brazil. Exclusion criteria: Information from books and/or chapters, integrative review articles or reflexive articles, studies conducted in other countries, and studies approaching a specific subpopulation. The search strategy combined the following descriptors in Portuguese and English, respectively: “Triagem Neonatal”, “Perda auditiva”, “Recém-nascido”, “Brasil”, “Neonatal Screenings”, “Hearing Loss”, “Newborn”, “Brazil”. Results: of the 224 articles found, 26 were duplicates, 38 were books or book chapters, three were integrative reviews, 20 were studies conducted in other countries, and 120 were either reflexive articles or studies approaching a specific subpopulation. The final sample comprised 17 articles that addressed the proposed theme. Conclusion: the South and Southeast Regions of Brazil concentrated most of the programs, and the main technique employed was the evoked otoacoustic emissions. Two quality indicators were achieved: performance rates within the first month of life, and diagnosis referral rates. However, the coverage rates remained below the expectation, and there were still high retest referral rates, high nonattendance rates in the subsequent stages, low satisfactory retest result rates, and a large number of “fail” in the two screening stages.


2019 ◽  
Vol 78 (16) ◽  
Author(s):  
Beatrice de Barros Lima ◽  
Ana Karine Ramos Brum

Objetivo: Levantar as produções científicas sobre prevenção de queda em paciente hospitalizado e a segurança dopaciente. Método: revisão integrativa realizada em 2014, na Biblioteca Virtual de Saúde, utilizando os descritores“Segurança do Paciente”, “Acidentes por Quedas” e “Indicadores de Qualidade em Assistência à Saúde”, cruzando-oscom o descritor “Gestão de qualidade em Saúde”. Buscou-se artigos publicados entre 2009 e 2014 que vertessemsobre o tema do estudo. Os dados foram coletados por meio de instrumento previamente elaborado. Os artigosselecionados foram analisados, gerando a síntese do conhecimento sobre o assunto. Resultados: Foram selecionados12 artigos, organizados em duas categorias para análise: 1) A segurança do paciente, em que se abordam conceitosrelacionados; 2) Prevenção de queda em pacientes hospitalizados. Conclusão: Na busca da melhor evidência emrelação à prevenção de queda em paciente hospitalizado e à segurança do paciente, ficou evidenciada a grandeimportância da vigilância aos pacientes, da identificação dos riscos aos quais estão submetidos e do ambiente emque estão, já que contribuem para a ocorrência do evento queda.Palavras-chave: Segurança do Paciente; Acidentes por Quedas; Indicadores de Qualidade em Assistência à Saúde. ABSTRACTObjective: To identify the scientific productions on the prevention of falls in patients hospitalized as a qualityindicator. Method: integrative review conducted in 2014, in the Virtual Health Library, using the descriptors:“Patient Safety”, “Accidental Falls” and “Quality Indicators, Health Care”, crossing them with the descriptor “QualityManagement”. It sought to articles published between 2009 and 2014 that address on the need to study. Data werecollected through a previously designed instrument. Selected articles were analyzed, generating the synthesis ofknowledge on the subject. Results: 12 articles were selected, organized in two categories for analysis: 1) Patientsafety, which discusses related concepts; 2) Fall prevention in hospitalized patients. Conclusion: In search of thebest evidence in relation to the fall in hospitalized patients as a quality indicator, it was evidenced the importanceof surveillance of patients, identifying the risks they face and the environment they are in, that contribute to theoccurrence fall event.Keywords: Patient Safety; Accidental Falls; Quality Indicators, Health Care.


2020 ◽  
Vol 17 (3) ◽  
pp. 587-600
Author(s):  
Philippa C. J. Seaton ◽  
Robyn P. Cant ◽  
Henrietta T. Trip

2012 ◽  
Author(s):  
Julie Taylor ◽  
Anne Stafford ◽  
Diane Jerwood
Keyword(s):  

2011 ◽  
Vol 49 (05) ◽  
Author(s):  
C Bannert ◽  
K Reinhart ◽  
D Dunkler ◽  
M Trauner ◽  
W Weiss ◽  
...  

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