Webinar looks at using texting in staff and volunteer training

2021 ◽  
Vol 2021 (379) ◽  
pp. 9-9
Keyword(s):  
Volunteer Training

scholarly journals Positive relationships in community youth development organisations: A reflection on changing organisational relationships in Girl Guides Australia

2017 ◽  
Vol 24 (1) ◽  
pp. 34-41
Author(s):  
Robyn Gibbs
Keyword(s):  
Youth Development ◽  
Learning And Development ◽  
Lifelong Learners ◽  
Volunteer Training ◽  
Building Relationships ◽  
Management Framework ◽  
Community Organisation ◽  
Ongoing Training ◽  
Quality Programs ◽  
Girl Guides

AbstractWhen relationships within a community organisation are productive, staff are more likely to be happy, to understand and to be effective in their role. In youth-focused organisations delivering volunteer-led youth programs, a productive organisational relationship is essential to ensure effective recruitment, development and retention of staff, and the delivery of quality programs. This article provides a unique examination of the organisational relationships within Girl Guides Australia, between the volunteers who govern the organisation and those who deliver the youth program. The results of an extensive Australia-wide review of the adult volunteer training program are discussed, and changes to the ways in which relationships are fostered and understood in the organisation are outlined. The review has led to new understandings that modern volunteering requires changes to the ways in which organisational relationships are managed and supported, with a move away from compulsory ongoing training to a focus on volunteers as lifelong learners. Above all, this article shows how productive organisational relationships are when underpinned by founding relationships on openness and honesty, supporting relationships using learning and development, and building relationships using a quality people-management framework.

scholarly journals An Integrative Review on the Feasibility and Acceptability of Delivering an Online Training and Mentoring Module to Volunteers Working in Community Organizations

2021 ◽  
Vol 3 ◽  
Author(s):  
Taylor G. Hill ◽  
Jodi E. Langley ◽  
Emily K. Kervin ◽  
Barbara Pesut ◽  
Wendy Duggleby ◽  
...  
Keyword(s):  
Training Programs ◽  
Online Training ◽  
Research Literature ◽  
Integrative Review ◽  
Future Research ◽  
Online Search ◽  
Community Based ◽  
Volunteer Training ◽  
Effective Manner ◽  
Training Format

Background: Volunteer programs that support older persons can assist them in accessing healthcare in an efficient and effective manner. Community-based initiatives that train volunteers to support patients with advancing illness is an important advance for public health. As part of implementing an effective community-based volunteer-based program, volunteers need to be sufficiently trained. Online training could be an effective and safe way to provide education for volunteers in both initial training and/or continuing education throughout their involvement as a volunteer.Method: We conducted an integrative review that synthesized literature on online training programs for volunteers who support older adults. The review included both a search of existing research literature in six databases, and an online search of online training programs currently being delivered in Canada. The purpose of this review was to examine the feasibility and acceptability of community-based organizations adopting an online training format for their volunteers.Results: The database search identified 13,626 records, these went through abstract and full text screen resulting in a final 15 records. This was supplemented by 2 records identified from hand searching the references, for a total of 17 articles. In addition to identifying Volunteers Roles and Responsibilities; Elements of Training; and Evaluation of Feasibility and Acceptability; a thematic analysis of the 17 records identified the categories: (1) Feasibility Promoting Factors; (2) Barriers to Feasibility; (3) Acceptability Promoting Factors; and (4) Barriers to Acceptability. Six programs were also identified in the online search of online training programs. These programs informed our understanding of delivery of existing online volunteer training programs.Discussion: Findings suggested that feasibility and acceptability of online training were promoted by (a) topic relevant training for volunteers; (b) high engagement of volunteers to prevent attrition; (c) mentorship or leadership component. Challenges to online training included a high workload; time elapsed between training and its application; and client attitude toward volunteers. Future research on online volunteer training should consider how online delivery can be most effectively paced to support volunteers in completing training and the technical skills needed to complete the training and whether teaching these skills can be integrated into programs.

Training for event volunteers: factors influencing event managers' resource allocation decision-making

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jacqueline Leigh ◽  
Grant Cairncross ◽  
Matthew Lamont
Keyword(s):  
Decision Making ◽  
Service Provision ◽  
Design Methodology ◽  
Structured Interviews ◽  
Volunteer Training ◽  
Content Type ◽  
Special Events ◽  
The Difference ◽  
Intervening Variables ◽  
Event Managers

PurposeManaging special events which utilise volunteer labour presents unique challenges due to the time-bound and infrequent nature of events, coupled with the non-traditional employment contractual basis associated with volunteers. Having committed, well-trained volunteers can sometimes be the difference between success and failure for an event. This paper explores factors shaping event managers' decision-making in relation to allocating organisational resources towards training for event volunteers.Design/methodology/approachUtilising qualitative methods, a sample of senior event managers practicing within Australia were invited to participate in semi-structured interviews. Their attitudes towards, and factors shaping, their decision-making in relation to allocating organisational resources towards training for event volunteers were analysed and discussed through an interpretive lens.FindingsSix intervening variables which shaped event managers' decisions to resource volunteer training were identified. These six variables both shaped and constrained event managers' decisions to resource and implement volunteer training.Originality/valueThe study highlights factors that need to be considered when considering attaining festival attendance satisfaction with volunteers’ service provision through training. This work also contributes to future discussions about the value of volunteer training to event success.

Training Correctional Volunteers for Group Discussions

1980 ◽  
Vol 7 (3) ◽  
pp. 341-356 ◽  
Author(s):  
J. Stephen Wormith
Keyword(s):  
Counselor Training ◽  
Differential Reinforcement ◽  
Complex Function ◽  
Control Program ◽  
The Self ◽  
Self Control ◽  
Control Group ◽  
Group Discussions ◽  
Volunteer Training ◽  
Delayed Treatment

Sixty-three volunteers were assigned to one of four different institutional programs with fifty incarcerated correctional offenders (trained discussion, untrained discussion, a self-control program and recreation activity) or a delayed-treatment control group. Volunteers were rated on interpersonal skills and discussions were monitored. An attitude-personality test battery was administered in a pre-post design. Participant evaluations were found to be a complex function of the amount and kind of volunteer training, the type of program, the personality of the volunteer, and the personality of the client. Trained discussion group volunteers self-reported more tension, and less flexibility than untrained volunteers although the residents did not describe them as such. Volunteers in the self-control program reported more tension and less flexibility, approachability, and influence relative to the recreation volunteers. Residents rated the self-control volunteers higher in tension but also more approachable and more concrete. Residents expressed a greater appreciation of the noncriminally oriented volunteers. Training had a positive effect on the differential reinforcement of residents' pro- and antisocial statements. All program group volunteers increased on identification with criminal others as a function of their exposure to offenders. Recreation group volunteers also increased on empathy. Implications for volunteer and correctional counselor training are reviewed.

scholarly journals Positive Youth Development Programs Targeting Students with Greater Psychosocial Needs: A Replication

2010 ◽  
Vol 10 ◽  
pp. 261-272 ◽  
Author(s):  
Tak Yan Lee ◽  
Daniel T.L. Shek
Keyword(s):  
Youth Development ◽  
Outcome Evaluation ◽  
School Social Workers ◽  
Tier 2 ◽  
Development Programs ◽  
Psychosocial Needs ◽  
Volunteer Training ◽  
Implementation Phase ◽  
Training Activities ◽  
Adventure Based Counseling

The Tier 2 Program of the Project P.A.T.H.S. (Positive Adolescent Training through Holistic Social Programmes) targets adolescents with greater psychosocial needs, and the related programs were designed and implemented by school social workers. After completion of the Tier 2 Program (Secondary 1 Level), 9,931 participants in 212 schools responded to the Subjective Outcome Evaluation Form (Form C) in order to assess their views of the program, workers, and perceived effectiveness of the program. Based on the consolidated reports submitted by the agencies to the funding body, the research team aggregated the consolidated data to form a “reconstructed” overall profile on the perceptions of the program participants. Four major types of program were identified, including programs based on the adventure-based counseling approach (n = 58), programs concentrating on volunteer training and services (n = 31), programs offering both adventure-based counseling and volunteer training activities (n = 91), and other programs with different foci (n = 32). Results showed that high proportions of the respondents had positive perceptions of the programs and the workers, and over four-fifths of the respondents regarded the program as helpful to them. The present study provides support for the effectiveness of the Tier 2 Program of the Project P.A.T.H.S. in Hong Kong for the Full Implementation Phase.

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