scholarly journals Intergenerational influence on sustainable consumer attitudes and behaviors: Roles of family communication and peer influence in environmental consumer socialization

2021 ◽  
Author(s):  
Oguzhan Essiz ◽  
Carter Mandrik
Keyword(s):  
Family Communication ◽  
Peer Influence ◽  
Consumer Attitudes ◽  
Consumer Socialization ◽  
Attitudes And Behaviors ◽  
Intergenerational Influence ◽  
And Behaviors

scholarly journals The role of family communication in individual attitudes and behaviors concerning nutrition and physical activity

2010 ◽  
Author(s):  
◽  
Elizabeth A. Wagner
Keyword(s):  
Physical Activity ◽  
Health Communication ◽  
Family Communication ◽  
Cognitive Theory ◽  
Family Health ◽  
Equation Modeling ◽  
Individual Member ◽  
Attitudes And Behaviors ◽  
And Behaviors ◽  
Nutrition And Physical Activity

Despite the increasing popularity of family health communication studies, little attention has been paid to nutrition- and physical activity-related health communication in the family context. This mixed-method study explores the influence of family health communication on individual member attitudes and behaviors. Both phases of the study -- grounded in Family Communication Patterns theory and Social Cognitive theory -- revealed the importance of family communication as a contributor to physical health. Specifically, the first quantitative phase of the study used structural equation modeling and an Actor-Partner Interdependence Model (APIM) to assess the relationships between a young adult's and corresponding family member's health attitudes and behaviors. Moderating and mediating effects of communication and non-communication related variables were also examined. Two overarching themes and corresponding subthemes developed from the second, phenomenological phase of study. It emphasized (a) the importance of nonverbal health communication and (b) health as a gendered experience.

27653 Consumer attitudes and behaviors on medical cannabis in dermatology

2021 ◽  
Vol 85 (3) ◽  
pp. AB38
Author(s):  
Samuel Yeroushalmi ◽  
Daniel Rollan Nemirovsky ◽  
Dovid Aharon Feldman ◽  
Kamaria Nelson ◽  
Andrew Sparks ◽  
...  
Keyword(s):  
Consumer Attitudes ◽  
Medical Cannabis ◽  
Attitudes And Behaviors ◽  
And Behaviors

Consumer Attitudes and Behaviors Related to Climate Change Questionnaire

2012 ◽  
Author(s):  
Christina Tobler ◽  
Vivianne H.M. Visschers ◽  
Michael Siegrist
Keyword(s):  
Climate Change ◽  
Consumer Attitudes ◽  
Attitudes And Behaviors ◽  
And Behaviors

Misunderstood food date labels and reported food discards: A survey of U.S. consumer attitudes and behaviors

2019 ◽  
Vol 86 ◽  
pp. 123-132 ◽  
Author(s):  
Roni A. Neff ◽  
Marie Spiker ◽  
Christina Rice ◽  
Alexandra Schklair ◽  
Sally Greenberg ◽  
...  
Keyword(s):  
Consumer Attitudes ◽  
Attitudes And Behaviors ◽  
And Behaviors

scholarly journals How Concrete Language Shapes Customer Satisfaction

2020 ◽  
Author(s):  
Grant Packard ◽  
Jonah Berger
Keyword(s):  
Consumer Behavior ◽  
Customer Satisfaction ◽  
Customer Service ◽  
Text Analysis ◽  
Person Perception ◽  
Consumer Attitudes ◽  
Attitudes And Behaviors ◽  
Psychological Mechanism ◽  
And Behaviors ◽  
Concrete Language

Abstract Consumers are often frustrated by customer service. But could a simple shift in language help improve customer satisfaction? We suggest that linguistic concreteness—the tangibility, specificity, or imaginability of words employees use when speaking to customers—can shape consumer attitudes and behaviors. Five studies, including text analysis of over 1,000 real consumer–employee interactions in two different field contexts, demonstrate that customers are more satisfied, willing to purchase, and purchase more when employees speak to them concretely. This occurs because customers infer that employees who use more concrete language are listening (i.e., attending to and understanding their needs). These findings deepen understanding of how language shapes consumer behavior, reveal a psychological mechanism by which concreteness impacts person perception, and provide a straightforward way that managers could help enhance customer satisfaction.

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