scholarly journals Consumer Revenge Using the Internet and Social Media: An Examination of the Role of Service Failure Types and Cognitive Appraisal Processes

2017 ◽  
Vol 34 (4) ◽  
pp. 496-515 ◽  
Author(s):  
Zaid Mohammad Ibrahim Obeidat ◽  
Sarah Hong Xiao ◽  
Gopalkrishnan R. Iyer ◽  
Michael Nicholson
Keyword(s):  
Social Media ◽  
Cognitive Appraisal ◽  
Service Failure ◽  
The Internet ◽  
Appraisal Processes ◽  
Failure Types ◽  
Internet And Social Media

The Evolution of Patients’ and Surgeons’ Perspectives Towards the Role of the Internet and Social Media in Breast Augmentation Over 5 Years

2020 ◽  
Author(s):  
Paolo Montemurro ◽  
Vincent K S Tay ◽  
Per Hedén
Keyword(s):  
Social Media ◽  
Public Education ◽  
Breast Augmentation ◽  
Aesthetic Surgery ◽  
The Internet ◽  
Patient Responses ◽  
Business Acumen ◽  
Unrealistic Expectations ◽  
Internet And Social Media

Abstract Background The influence of the internet and social media (SoMe) in the decision-making of patients is recognized. Plastic surgeons are aware of this trend but are entangled between ethics, professionalism, and business acumen. Objectives In this study, the authors presented the evolution of perspectives of patients and surgeons recruited through a private clinic over 5 years. Methods A questionnaire was administered to patients consulting for primary breast augmentation in 2014, 2017, and 2019. Plastic surgeons who worked at or visited the Akademikliniken in 2014, 2017, and 2019 completed a separate questionnaire. Results In total, 1646 patient responses were collected. Patients who started their information gathering with the internet increased from 68.0% to 72.9%, and 94.1% of patients looked for information about aesthetic surgery on the internet before their consultation. Patients who read about aesthetic surgery on SoMe increased 29.1%. Of 462 surgeons recruited, 62% opined that the majority of patients had gathered information online before consultation. Fewer surgeons in 2019 thought that the internet and SoMe led to better information (down from 61.7% to 35.2%). An increase from 38.3% to 65.3% of surgeons attributed it to unrealistic expectations. However, only 9.7% of surgeons would support removal of plastic surgery material from SoMe compared with 21.9% in 2014. Conclusions The increased utilization and influence of the internet and SoMe on patients and surgeons is rapid. Aesthetic plastic surgeons must equip themselves to cope with the risks and capitalize on the opportunity for patient engagement and public education.

scholarly journals The Active Role of the Internet and Social Media Use in Nonpharmaceutical and Pharmaceutical Preventive Measures against COVID-19

Healthcare ◽  
2022 ◽  
Vol 10 (1) ◽  
pp. 113
Author(s):  
Tian Xie ◽  
Meihui Tang ◽  
Robert Jiqi Zhang ◽  
James H. Liu
Keyword(s):  
Social Media ◽  
Preventive Measures ◽  
Media Use ◽  
Mainland China ◽  
Active Role ◽  
The Internet ◽  
Social Media Use ◽  
Mediating Role ◽  
Internet And Social Media

During the COVID-19 pandemic, does more internet and social media use lead to taking more- or less-effective preventive measures against the disease? A two-wave longitudinal survey with the general population in mainland China in mid-2020 found that during the COVID-19 pandemic, internet and social media use intensity promoted the adoption of nonpharmaceutical and pharmaceutical antipandemic measures. The first wave of data (n = 1014) showed that the more intensively people used the internet/social media, the more they perceived the threat of the pandemic, and took more nonpharmaceutical preventive measures (e.g., wearing masks, maintaining social distance, and washing hands) as a result. The second wave (n = 220) showed firstly the predicted relationship between internet/social media use intensity and the perceived threat of the pandemic and the adoption of nonpharmaceutical preventive measures by cross-lagged analysis; secondly, the predictive effect of internet/social media use on the adoption of pharmacological measures (i.e., willingness to vaccinate against COVID-19) and the mediating role of perceived pandemic threat were verified. The article concludes with a discussion of the role of the internet and social media use in the fight against COVID-19 in specific macrosocial contexts.

Pre- and Midtrial Publicity in the Age of Internet and Social Media

2018 ◽  
Author(s):  
Tarika Daftary-Kapur ◽  
Steven D. Penrod
Keyword(s):  
United States ◽  
Decision Making ◽  
Social Media ◽  
Internet Use ◽  
The United States ◽  
Juror Decision Making ◽  
The Internet ◽  
The Impact ◽  
Internet And Social Media

Although juror misconduct has always been a concern, the prevalence of technology available to jurors has increased the ease with which jurors can improperly communicate with others, publish information regarding the trial, and conduct outside research on the case. This chapter discusses the role of the Internet and social media in the courtroom and how access to this information in the form of midtrial publicity might impact juror decision-making. Additionally, it discusses steps that have been taken by courts around the United States to address the issue of Internet use by jurors as well as recommendations to limit the impact of the Internet and social media on juror decision-making.

scholarly journals The Role of the Internet and Social Media in the Spread of ISIS in Indonesia

2021 ◽  
Vol 5 (1) ◽  
pp. 13-19
Author(s):  
Indra Martian Permana ◽  
Fadzli Adam
Keyword(s):  
Information Technology ◽  
Social Media ◽  
The Internet ◽  
Islamic State ◽  
The Impact ◽  
Internet And Social Media

The Islamic State of Iraq and Syria (ISIS) is an organization against the background of Islamic jihad which was founded in Syria in 2014 and then brought the terror movement into war against those who disagreed with their movements including fighting Muslims in Syria. The advancement of Information Technology which gave birth to the internet and social media turned out to benefit ISIS, by spreading, recruiting, and raising funds through the internet and social media. ISIS distribution and propaganda can enter Indonesia through the internet and social media through the emergence of ISIS sites, Facebook ISIS and online bulletins and e-books online. The impact is that not a few Indonesian citizens are interested and join ISIS and even go to Syria and fight with ISIS.

scholarly journals Internet and Social Media As a Tool of Aggregating Protest Moods

2021 ◽  
Author(s):  
Sergey Grigoryevich Zyryanov ◽  
Daria Valeryevna Averyanova
Keyword(s):  
Social Media ◽  
Political Activity ◽  
Theoretical Interpretation ◽  
The Internet ◽  
Power Relationship ◽  
Political Protest ◽  
Political Space ◽  
Sociological Study ◽  
Internet And Social Media

The ongoing sociocultural transformations contribute to the present the problem of the society and power relationship. Due to the changing forms, methods and channels of communication, including political communication, this article considers the role and place of the Internet, social media in aggregating protest moods. Since there is a lack of a consensus in the scientific literature on the phenomenon of political protest, the authors present a theoretical interpretation within the framework of political sociology supported by the Russian researchers’ developments of recent years. Protest political activity is seen as a form of political participation and communication with the authorities. The purpose of the research is to reveal the role of information technology and social media in aggregating protest moods on the basis of analyzing online publications. The scientific novelty is conditioned by a multifaceted study of the role and place of the Internet and social media in aggregating protest moods, the role of horizontal and vertical communications during protests. Methods of the research are theoretical and methodological analysis, ontological and system analysis and questionnaire survey. The sociological study has shown how the society’s perception of protests changes in the context of the virtual political space development, which in certain periods becomes more important than the physical political space. Keywords: political protest, protest activity, protest moods, social media, sociological study

scholarly journals Cyberspace as a Tool of Contemporary Propaganda

2020 ◽  
Vol 6 (1) ◽  
pp. 95-108
Author(s):  
Grzegorz Pilarski
Keyword(s):  
Social Media ◽  
Research Methods ◽  
Significant Role ◽  
The Internet ◽  
Contemporary Society ◽  
The Media ◽  
Research Analysis ◽  
Internet And Social Media

The scientific deliberation presented in this article concerns the use of cyberspace in contemporary propaganda activities. The aim of the analysis is to identify propaganda activities and to state the role of cyberspace as an indispensable element for its existence. The following research methods were applied in the research: analysis, synthesis, abstracting, generalization, and a case study. The case study presented in this article, concerning the identification of propaganda activities based on the engagement of Germany in the issue of refugees from Syria, perfectly points to the significance and possibilities offered by cyberspace in the realization of the activities in question and attaining the set goals. The results obtained from the research underline the significant role of cyberspace in  contemporary society where the success of propaganda is conditioned by the use of tools which allow to appeal to a vast group of recipients through the media, the Internet, and social media. The presented deliberation indicates that cyberspace with all its elements is a prerequisite for the success of propaganda activities conducted nowadays.

Development of Business Through the Internet and Social Media

2021 ◽  
pp. 193-211
Author(s):  
Constantinos Nicolaou
Keyword(s):  
Social Media ◽  
Business Environment ◽  
Communication Process ◽  
The Internet ◽  
Audiovisual Media ◽  
Media Technologies ◽  
Theory To Practice ◽  
Modern Age ◽  
Internet And Social Media

This chapter will cover development of business from and through the internet and social media. The aim of the chapter, which was set from the beginning, was twofold. The primary aim was (1) to explain the role of the effective usage of social media in the business environment and (2) to prove effective professional use-based communication process from and through audiovisual media technologies and, secondly, to become an important guide, but also a list of (new) strategic tactics and practices from and through the internet and social media, while providing a rich bibliography through literature (from theory to practice) and historical elements as a source of further study. The modern age is constantly changing, and there will always be room for improvement.

Counterfeiting and Piracy

2020 ◽  
pp. 209-226
Author(s):  
Yaa Amponsah Twumasi ◽  
Joshua Ofori-Amanfo
Keyword(s):  
Social Media ◽  
Developing Countries ◽  
Technological Innovation ◽  
The Internet ◽  
Fashion Industry ◽  
Social Media Platforms ◽  
Role Of It ◽  
Internet And Social Media

The chapter seeks to examine how IT enables or constrains counterfeiting and piracy in the fashion and beauty industry in two developing countries. The chapter also highlights the types of IT used in the industry and how IT aids in the ascendance of counterfeiting/piracy. The findings suggest that the escalation of counterfeiting/piracy in the industry is as a result of globalisation and the predominance of technological innovation such as IT, specifically the internet and social media platforms. This chapter contributes to the strategies that the industry in developing countries use in combating counterfeiting/pricy in their business. In academia, arguably, no research has been conducted yet on counterfeiting/piracy in the fashion industry in Ghana and Nigeria, as far as the role of IT is a concern.

scholarly journals Political Effects of the Internet and Social Media

2020 ◽  
Vol 12 (1) ◽  
pp. 415-438 ◽  
Author(s):  
Ekaterina Zhuravskaya ◽  
Maria Petrova ◽  
Ruben Enikolopov
Keyword(s):  
Social Media ◽  
Political Polarization ◽  
The Internet ◽  
Barriers To Entry ◽  
Fake News ◽  
Open Questions ◽  
Political Effects ◽  
Political Outcomes ◽  
Internet And Social Media

How do the Internet and social media affect political outcomes? We review empirical evidence from the recent political economy literature, focusing primarily on work that considers traits that distinguish the Internet and social media from traditional off-line media, such as low barriers to entry and reliance on user-generated content. We discuss the main results about the effects of the Internet in general, and social media in particular, on voting, street protests, attitudes toward government, political polarization, xenophobia, and politicians’ behavior. We also review evidence on the role of social media in the dissemination of fake news, and we summarize results about the strategies employed by autocratic regimes to censor the Internet and to use social media for surveillance and propaganda. We conclude by highlighting open questions about how the Internet and social media shape politics in democracies and autocracies.

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