An Investigation of the Relationship Between the Alliance Negotiation Scale and Psychotherapy Process and Outcome

2016 ◽  
Vol 73 (4) ◽  
pp. 449-465 ◽  
Author(s):  
Jennifer M. Doran ◽  
Jeremy D. Safran ◽  
J. Christopher Muran
2019 ◽  
Vol 47 (12) ◽  
pp. 1-10
Author(s):  
Yuanrong Hu ◽  
Shengkang Lu ◽  
Zhongming Tang

We explored how donation relates to patient satisfaction with the quality of process and outcome in an online healthcare service. Using a dataset of 496,723 patient consultation records collected from ChunyuDoctor, which is among the largest of the Chinese mobile healthcare applications, we conducted a multiple regression and found that patient satisfaction with both process and outcome jointly influenced their donation. We also found that higher quality satisfaction levels meant paying patients were more likely to donate than were free patients. Our results also showed satisfaction with the quality of the process and the outcome had an equal impact on patient donation for the free patients, but the impact of process quality was greater than that of outcome quality for the paying patients, suggesting the importance of enhancing the quality of the process in an online healthcare service. Implications of the findings are discussed.


2018 ◽  
pp. 17-28
Author(s):  
Jesse D. Geller ◽  
Donna S. Bender ◽  
Norbert Freedman ◽  
Joan Hoffenberg ◽  
Denise Kagan ◽  
...  

Author(s):  
Ariella Grossman‐Giron ◽  
Gideon Becker ◽  
Yogev Kivity ◽  
Shani Shalev ◽  
Dana Tzur Bitan

2017 ◽  
Vol 75 (5) ◽  
pp. 527-561 ◽  
Author(s):  
Jeffrey Swanson ◽  
William G. Weissert

Case management programs often designate a nurse or social worker to take responsibility for guiding care when patients are expected to be expensive or risk a major decline. We hypothesized that though an intuitively appealing idea, careful program design and faithful implementation are essential if case management programs are to succeed. We employed two theory perspectives, principal–agent framework and street-level bureaucratic theory to describe the relationship between program designers (principals) and case managers (agents/street-level bureaucrats) to review 65 case management studies. Most programs were successful in limited program-specific process and outcome goals. But there was much less success in cost-saving or cost-effectiveness—the original and overarching goal of case management. Cost results might be improved if additional ideas of agency and street-level theory were adopted, specifically, incentives, as well as “green tape,” clear rules, guidelines, and algorithms relating to resource allocation among patients.


2014 ◽  
Vol 14 (3) ◽  
pp. 232-239 ◽  
Author(s):  
Xavier Bornas ◽  
Miquel Noguera ◽  
David Pincus ◽  
Gualberto Buela-Casal

1973 ◽  
Vol 32 (2) ◽  
pp. 363-366 ◽  
Author(s):  
Harry McNally ◽  
Robert Drummond

The present study examined the relationship between clients' need for social approval and clients' ratings of counseling process and outcomes. A group of 52 junior high, secondary school, and college student counselees anonymously completed the Barrett-Lennard Relationship Inventory and Marlowe-Crowne Social Desirability Scale at the conclusion of a second interview with a counselor. 2 wk. after termination of counseling the clients anonymously completed the Counseling Evaluation Inventory. Clients' scores on the Social Approval Scale were used to assign them to a high approval-need group or a low approval-need group. Ratings of counseling process and outcome made by the 2 groups showed clients with high need for social approval rated their counselors as more empathic and their counseling experiences as more satisfactory. Results suggest that clients' need for social approval should be controlled in research utilizing clients' ratings.


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