Creating a company-wide, on-line, performance management system: A case study at TRW Inc.

2002 ◽  
Vol 41 (4) ◽  
pp. 491-498 ◽  
Author(s):  
D. Bradford Neary
Author(s):  
Atikah Aghdhi Pratiwi

Purpose: Improve company’s performance by capturing critical knowledges of employee in each Department. Design/methodology/approach: Knowledge audit is used to capture the knowledge database, and Analytical Hierarchy Process (AHP) is used to obtain critical knowledge. Findings: The results show that there are 30 points knowledges with 3 critical knowledges in the Department of Production. Research limitations/implications: The study focused only on E-Print product, especially for Department of Production. Practical implications: Knowledge is one of intangible assets in a company. Aligning knowledge with performance management system will support the company to achieve it’s goaals and the sustainability of the company.   Paper type: This paper can be categorized as case study paper.


2012 ◽  
Vol 8 (3) ◽  
pp. 39-47
Author(s):  
Bethuel Sibongiseni Ngcamu

The absence of a single performance management system (PMS) aligned to institutional strategy and business processes often results in failure to deliver anticipated benefits as it is not cascaded down to all departments, teams or individuals. This study aims to determine employees’ expectations for the proposed PMS and their perceptions of the system’s impact on effectiveness within the university concerned. This study adopted a quantitative research design and a survey method was used, whereby, a structured questionnaire was administered by the researcher to a selected population size of 150 of which 108 completed questionnaires, generating a response rate of 72%. The study reflects a disproportionately high percentage of 34% of the respondents who disagreed and 21.3% who were undecided as to whether PMS is needed at the university concerned where the majority of these respondents being academics and those with matriculation. The university concerned should develop a PMS which is aligned to the university strategic plan and to other university policies coupled with structured change management interventions focusing on academics and semi-skilled employees.


2020 ◽  
Vol 25 (3) ◽  
pp. 200-215
Author(s):  
Elia Oey ◽  
Daniel Tommiki ◽  
Fachrun Nisaa Widyastuti

Performance Measurement System (PMS) is essential for any organization, as it serves as guiding compass for continuous improvement. The research is a case study in a modular concrete company refining their current PMS using Balanced Score Card approach. The research developed Balanced Score Card starting from the whole company level, and then cascaded down into 3 main company activities, design, supply and construction. Measurement for 1st quarter of 2019 was done, and target and action plans for each activity were also set for the studied company


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