ISO 9001 and the Quality of Working Life: An Empirical Study in a Peripheral Service Industry to the Standard's Home Market

2012 ◽  
Vol 24 (4) ◽  
pp. 403-414 ◽  
Author(s):  
Iñaki Heras-Saizarbitoria ◽  
Ernesto Cilleruelo ◽  
Erlantz Allur
Keyword(s):  
Empirical Study ◽  
Service Industry ◽  
Working Life ◽  
Iso 9001 ◽  
Home Market ◽  
Quality Of Working Life

scholarly journals Happiness, quality of working life, and job satisfaction among nurses working in emergency departments in Iran

2021 ◽  
Vol 19 (1) ◽  
Author(s):  
Somayeh Javanmardnejad ◽  
Razieh Bandari ◽  
Majideh Heravi-Karimooi ◽  
Nahid Rejeh ◽  
Hamid Sharif Nia ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Emergency Departments ◽  
Economic Status ◽  
Linear Regression Analysis ◽  
Working Life ◽  
Least Square ◽  
Life Questionnaire ◽  
Quality Of Working Life ◽  
The Mean

Abstract Background Nurses have a vital role in the healthcare system. One of the basic steps to increase their happiness is to recognize factors such as job satisfaction and quality of working life. Therefore, the goal of the present study was to examine the relationship between happiness and quality of working life and job satisfaction among nursing personnel. Methods This descriptive study was carried out on 270 hospital nurses who worked in emergency departments in Iran. Nurses were recruited through the census method. Data collection instruments included the Oxford Happiness Inventory (OHI), the Quality of Work Life Questionnaire (QWL), and the Job Satisfaction Questionnaire (JSQ). Data were explored using descriptive statistics, and stepwise multiple linear regression analysis. Results The mean age of participants was 30.1 ± 6.26 years. The mean happiness score was 38.5 ± 16.22, the mean Quality of Working Life (QWL) score was 84.3 ± 17.62, and the mean job satisfaction score was found to be 45.5 ± 13.57); corresponding to moderate levels of attributes. The results obtained from the ordinary least-square (OLS) regression indicated that happiness significantly was associated with economic status and satisfaction with closure (R2: 0.38). Conclusion Overall the current study found that nurses who work in emergency departments did not feel happy. Additionally, the findings suggest that their happiness were associated with their economic status, and closure over their duties.

scholarly journals Has the quality of working life improved in the EU-15 between 1995 and 2005?

2013 ◽  
Vol 23 (2) ◽  
pp. 399-428 ◽  
Author(s):  
N. Greenan ◽  
E. Kalugina ◽  
E. Walkowiak
Keyword(s):  
Working Life ◽  
Quality Of Working Life ◽  
The Eu

Implementation of the Operation of the Reproduction Function of Wages in the Context of Regions: Problems, Actions

2020 ◽  
pp. 36-44
Author(s):  
S. V. Savina
Keyword(s):  
Human Development ◽  
Reproductive Function ◽  
Working Life ◽  
Purchasing Power ◽  
Investment Climate ◽  
Quality Of Working Life ◽  
Low Level ◽  
A Priority

At present, there is a weakening of the reproductive function of wages. This is especially noticeable on the example of a number of regions, which are characterized by a low level of average monthly wages compared to the all-Russian value and low purchasing power of wages, which extremely negatively affects the level and quality of working life of workers. Regional imbalances in the implementation of the reproductive function can be eliminated by developing the investment climate, modernizing existing industries, creating new effective jobs with decent wages, which implies the development of the intellectual, qualification and professional level of workers. Human development in the region is therefore a priority.

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