The Direct and Indirect Effects of Self‐Efficacy on Salespeople's Emotional Exhaustion and Work‐Family Conflict: A Study Using the Job Demands‐Resources Model

Author(s):  
Adolfo Carballo‐Penela ◽  
José Varela ◽  
Belén Bande
2015 ◽  
Vol 31 (3) ◽  
pp. 147-154 ◽  
Author(s):  
Cándido Rubio ◽  
Amparo Osca ◽  
Patricia Recio ◽  
Begoña Urien ◽  
José María Peiró

2021 ◽  
Vol 12 ◽  
Author(s):  
Xiaoshuang Zhu ◽  
Guoxiu Tian ◽  
Hongbiao Yin ◽  
Wenjie He

To reveal the cultural effect in the job demands-resources model, this study examined how Confucian familism, emotional labor, and work-family conflict (WFC) explain the variance in teachers’ emotional exhaustion, with a focus on the mediating roles of emotional labor and WFC. With a sample of 3,312 teachers in China, the results of this study revealed that surface acting and expression of naturally felt emotion (ENFE) and WFC mediated the relationship between familism and emotional exhaustion. Moreover, familism positively predicted deep acting, ENFE, WFC, and emotional exhaustion, while negatively predicted surface acting. These findings suggest that Confucian familism may play the dual role of motivator and stressor for Chinese teachers’ emotional labor and well-being. This study contributes to the job demands-resources theory by revealing the important role of cultural traditions and provides valuable information for interventions to sustain teacher well-being.


2021 ◽  
pp. 089484532110370
Author(s):  
Chun Cao ◽  
Jian Zhang

This study aimed to explore predictors of Chinese university faculty’s occupational well-being in the reshaped work environment. To achieve this aim, the job demands-resources model was utilized to test the relationships of job demands (work–family conflict) and job resources (leader support) to occupational well-being among 375 university faculty (145 males and 230 females) at a comprehensive research university in China. We further intended to extend the theory by incorporating personal demands (the perfectionism personality) within the research model. Results indicated work–family conflict was indirectly related to job satisfaction via the mediator of emotional exhaustion. Leader support was indirectly related to job satisfaction via the mediators of emotional exhaustion and work engagement. The two perfectionism dimensions (concerns and strivings) functioned differently in the model. The concerns dimension positively predicted exhaustion but was nonsignificant for engagement. By contrast, the strivings dimension positively predicted engagement but was nonsignificant for exhaustion.


2021 ◽  
pp. 019394592110057
Author(s):  
Ann Rhéaume

The purpose of this study is to identify whether emotional exhaustion, a component of burnout, mediates the relationship between job demands, job resources, and work–family conflict (WFC). A cross-sectional design was used with survey data. A total of 1,202 nurses in eastern Canada participated in this study. Data were collected via an online survey and analyzed using mediation analysis. The results indicated that job demands and emotional exhaustion predicted WFC. Moreover, emotional exhaustion partially mediated the relationship between job demands, supervisor support, and WFC. This model also showed that younger nurses had increased WFC. Our study indicates that there are several direct and indirect pathways leading to WFC. Moreover, workplace resources can reduce emotional exhaustion, which, in turn, may help maintain work–family balance in nurses. These findings contribute to the existing knowledge on the precursors and consequences of burnout symptoms.


2010 ◽  
Vol 83 (1) ◽  
pp. 237-250 ◽  
Author(s):  
Garry B. Hall ◽  
Maureen F. Dollard ◽  
Michelle R. Tuckey ◽  
Anthony H. Winefield ◽  
Briony M. Thompson

2020 ◽  
pp. 1-12
Author(s):  
Ghulam Murtaza ◽  
Mohamed Mousa ◽  
Olivier Roques

BACKGROUND: Over the years, an overwhelming amount of studies demonstrate that Work-family conflict is a major source of employees’ stress that may have obvious implications for organizational members. OBJECTIVE: This article investigates the effect of the work-family interface among service sector employees’ emotional exhaustion and the moderating role played by self-efficacy (SE). METHOD: Based on the responses of 202 telecom service employees, the authors examine proposed hypotheses through multiple moderated regression analyses. RESULTS: The results indicate that work-family conflict (WFC) and family-work conflict (FWC) were positively related to emotional exhaustion and negatively related to the work-family facilitation (WFF) and family-work facilitation (FWF). Additionally, we identify the potential moderating effect of SE on the relationship between facilitation and exhaustion but find no support for conflict and exhaustion. CONCLUSION: Our study findings lend support for one sub-principle of conservation of resource theory, that “gain begets further gain spiral” and enhances wellbeing. Implications for theory and practice regarding service employee management are discussed.


2019 ◽  
Vol 11 (8) ◽  
pp. 2439 ◽  
Author(s):  
Converso ◽  
Sottimano ◽  
Molinengo ◽  
Loera

Universities perform very demanding tasks within a workplace characterized by a critical psychosocial environment. Against this backdrop, the aim of this study is to extend the current literature on the job sustainability of faculty professors, examine the associations of certain job resources (meaningfulness of work, reward) and job demands (work overload, conflict among colleagues) with workaholism, burnout, engagement. A self-report questionnaire was administered within a public higher education institution in Italy to a sample constituted by 291 professors. The results of path analysis show that meaningfulness of work and reward positively correlate with work engagement, work satisfaction, and psychological wellbeing and ward off emotional exhaustion and intention to leave. Work overload correlates positively with workaholism, work-family conflict and intention to leave and negatively with job satisfaction. Finally, workaholism correlates with work engagement and mediates the relationship between work overload and work-family conflict, emotional exhaustion, and psychological discomfort. The study highlights that to support the work of academic workers and build healthy and sustainable universities, it is necessary to promote job resources and control job demands. Moreover, the study highlights that work engagement and workaholism can be respectively considered as the positive and negative sides of heavy work investment.


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