Managing critical success factors for IS implementation: A stakeholder engagement and control perspective

Author(s):  
Zafor Ahmed ◽  
Uma Kumar ◽  
Vinod Kumar
2015 ◽  
Vol 3 (8) ◽  
pp. 192-212
Author(s):  
Iqbal Saad Al Saleh

Recently, the use of information technology has become important and critical, for organizations, as it enhance the quality of products and integrity of organizational services. However, the implementation of such systems is still problematic. Due to globalization and the variation in the monetary, social and technological environments, Information Systems (IS) have turned out to be an imperative feature and high priority for different kind of organizations. In this regard, critical success factors play a vital role in successful implementation of IS. This paper evaluates and analyzes the critical success factors (CSFs) of IS implementation from the Saudi managers’ perspective in different industries in Saudi Arabia. This study will also present the illustration or identification of 19 critical success factors, which are based on a review of literatures and the first phase of a study in Saudi industries. The study will also rank those 19 factors in a logical way and will characterize them into three categories of factors, including organisational, human and technological factors.


Market Forces ◽  
2021 ◽  
Vol 16 (1) ◽  
pp. 22
Author(s):  
Dr. Muhammad Wasim Jan Khan ◽  
Ms Sonia Batool ◽  
Mr. Usman Ahmad Qadri ◽  
Zujaj Ahmed

This study is to investigate the critical success factors for Pakistani pharmaceutical firms. This study conceptualizes knowledge management, image and control as the key indicatorsof critical success factors. This study collects the data from the lower-, middle-, and top-level managers in the pharmaceutical firms in major cities of Pakistan: Lahore, Multan, Islamabad. Thisstudy performs PLS-SEM in analyzing 100 responses obtained through survey forms. Results of the study indicate that knowledge management is the element that gives rise to confession, wage, promotion and the execution of unlike objectives that increase a general exposure of the all stakeholders. It achieves a pleasurable passionate state that frequently prompts a positive organizational performance and competitive advantage. This research puts light on the gaps found in adaptation of critical success factors in Pharmaceutical industry of Pakistan as compared to the developed countries in this sector.


2019 ◽  
Vol 109 (04) ◽  
pp. 270-274
Author(s):  
C. Kloß ◽  
M. Tawalbeh ◽  
S. Schultz

Der Bau von Gebäuden setzt permanente Wechselwirkungen zwischen den initialen Planungsaktivitäten und den späteren Steuerungsmaßnahmen voraus. Diese Rückkopplung wird oftmals unterschätzt. Zur Steigerung der Transparenz von Informationen und aktuellen Entwicklungen auf der Baustelle wird ein mobiles, softwaregestütztes Funktionsmuster entwickelt. Dieses orientiert sich an Erfolgsfaktoren von Bauprojekten und unterstützt die Projektstakeholder orts- sowie zeitunabhängig.   The construction of buildings involves permanent interdependencies between initial planning processes and subsequent control activities. These circumstances are often underestimated. To make information and current developments on construction sites more transparent, a mobile functional model has been developed, based on critical success factors of factory construction projects. Moreover, it supports project stakeholders regardless of time and place.


Author(s):  
Hans Solli-Sæther ◽  
Petter Gottschalk

Achieving superior performance in IT outsourcing relationships is both a demanding and a rewarding activity. To perform well managers need to understand outsourcing opportunities, critical success factors, company value configuration and maturity for outsourcing, the need for knowledge transfer, and management and control of outsourcing arrangement. Outsourcing opportunities can be derived from resource-based theory, transaction cost theory, activity theory, agency theory, or other theories of the firm. Based on such opportunities, companies develop business-oriented enter strategies. A strategy defines vision, mission and objectives of the firm. It includes changes in electronic business and other important business areas that impact future use of information technology. The strategy analyzes business direction, information management strategy, and ambition level for IT outsourcing. The theoretical and empirical based critical success factors serve as recommendations for what to outsource and how to succeed in managing IT outsourcing relationships. Outsourcing business functions, managers must first understand – the underlying business logic of their firm, the company’s value configuration, and how resources such as information systems affect the performance of various component activities.


Author(s):  
Huixian Li ◽  
John Lim ◽  
K. s. Raman ◽  
Yin P. Yang

Whereas the literature indicates critical success factors (CSF) for IS implementation success, it is the thesis of this chapter that in situations involving government policy and business environments that are radically different from the West, there exist different and context-specific CSF; the focus of this chapter is on Chinese businesses. This chapter presents a multiple-case study, guided by a multi-stage perspective, consisting of eight computer applications in four representative companies; for each company, two applications—finance and manufacturing requirements planning (MRP)—were studied. Findings suggest 10 factors shown critical for IS implementation success in the Chinese organizations. We highlight and discuss five novel factors especially relevant to the Chinese context. This exploratory work initiates a call for more in-depth investigations incorporating the dimensions of differing government policy and business environments for future research in this area. The findings also offer practitioners a set of guidelines in implementing IS applications in China.


Author(s):  
Atul Bamrara

To sustain the growing competition by the domestic players and the international players, these firms are implementing customer service standards to be wary of adopting easily achievable performance standards. But setting standards at unrealistically low levels will not help to establish a competitive advantage. Emphasis on total quality or on creation of the perfect order are very critical to any acceptable quality level set below 100%; the firm should develop customer service policies and standards through customer consultation; the firm should develop procedures to measure, monitor, and control the customer service quality called for by the firm's performance measures and standards. The chapter discusses the various tools, techniques, and highlights the critical success factors for a logistic firm by studying the five top-most logistics organizations on the globe.


2018 ◽  
Author(s):  
Franka Cadée ◽  
Marianne J. Nieuwenhuijze ◽  
Antoine L. M. Lagro-Janssen ◽  
Raymond de Vries

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