Toward an agency and reactance theory of crowding: Insights from COVID ‐19 and the tourism industry

2021 ◽  
Author(s):  
Weng Marc Lim
Keyword(s):  
Tourism Industry ◽  
Reactance Theory

scholarly journals Motivating Sustainable Change in Tourism Behavior: The First- and Third-Person Effects of Hard and Soft Messages

2019 ◽  
Vol 12 (1) ◽  
pp. 235 ◽  
Author(s):  
Heidi Skeiseid ◽  
Lukasz Andrzej Derdowski ◽  
Åsa Helen Grahn ◽  
Håvard Hansen
Keyword(s):  
Person Perception ◽  
Primary Objective ◽  
Tourism Industry ◽  
Future Research ◽  
Psychological Mechanisms ◽  
Reactance Theory ◽  
Third Person ◽  
Desirable Behavior ◽  
Intentions To Change ◽  
Different Levels

Educating and changing consumers´ attitudes towards sustainable and more environmentally friendly holiday choices is often seen as a key challenge for the tourism industry. The primary objective of this study is, therefore, to increase our understanding of psychological mechanisms underlying consumers’ responses to communication that aims to alter their holiday behavior in a more sustainable direction. Drawing on reactance theory, as well as first- and third-person perception effects, we present an experimental study designed to test how different levels of message assertiveness (i.e., hard versus soft pressure) affect consumers’ intentions to change their traveling behavior. The results suggest that when respondents are presented with a socially desirable message, their individual intentions to change one’s holiday plans are affected to a greater extent compared to their perception of how others would react to such cuing. Furthermore, this first-person effect is most prominent under lower levels of message assertiveness, and when conveyed messages address socially desirable behavior in line with one’s current values. Hard pressure messages loaded with highly assertive prompts, on the other hand, are likely to evoke motivational reactance, especially when a consumer holds a weaker attitude towards sustainability and environmental issues. Practical and theoretical implications of the provided findings as well as avenues for future research are discussed.

Einführung des Euro: Akzeptanz oder Reaktanz bei den betroffenen Bürgern?

2001 ◽  
Vol 32 (3) ◽  
pp. 201-211 ◽  
Author(s):  
Tobias Greitemeyer ◽  
Eva Jonas ◽  
Dieter Frey
Keyword(s):  
Reactance Theory ◽  
Dissonance Theory

Summary: Two studies tested the opposite predictions of reactance and dissonance theory with regard to the responses of the Germans to the introduction of the Euro. Reactance theory predicts that persons who are convinced that the Euro will replace the DM evaluate the Euro more negatively than less convinced persons. In contrast, dissonance theorists would expect that the convinced persons assess the Euro more favorably than persons who still have some doubts that the introduction of the Euro will indeed happen. In accordance with the predictions of dissonance theory, both studies revealed that the convinced persons evaluated the Euro more positively than the less convinced persons. Hence, it can be assumed that the Germans will accept their new currency. However, overall the DM was still preferred as compared to the Euro.

A managerial perspective on omnichannel e-customer

2020 ◽  
pp. 5-17
Author(s):  
Maria Teresa Cuomo ◽  
Francesca Ceruti ◽  
Alice Mazzucchelli ◽  
Alex Giordano ◽  
Debora Tortora
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Empirical Analysis ◽  
Customer Experience ◽  
Tourism Industry ◽  
Point Of View ◽  
Social Commerce ◽  
Social Dimensions ◽  
Offline Channels ◽  
Managerial Perspective

The actual omnichannel customer uses indifferently both online and offline channels to express himself through consumption, which increasingly blends personal, cultural and social dimensions. In this perspective social media and social networks are able to assist e-retailers in their effort of creating a total e-customer experience, especially in the tourism industry, trying to satisfy their clients from the relational and commercial point of view. By means of an empirical analysis where managers were interviewed on the topic and its degree of application in the firms, the paper underlines how from the managerial point of view, that represents a new prospect on the topic, the expected shift from e-commerce to social commerce paradigm, facilitating the selling and buying of products and services by using various internet features, is nowadays not completely understood and realized.

TOURIST BUSINESS DEVELOPMENT IN UKRAINE

2019 ◽  
pp. 39-46
Author(s):  
Stefania Mosiuk ◽  
Igor Mosiuk ◽  
Vladimir Mosiuk
Keyword(s):  
National Economy ◽  
Methodological Approach ◽  
Business Development ◽  
Tourism Industry ◽  
The State ◽  
Complete Analysis ◽  
Resource Potential ◽  
The World ◽  
Potential Resource ◽  
Favorable Conditions

The purpose of the article is to analyze and substantiate the development of tourism business in Ukraine as a priority component of the national economy. The methodology of this study is to use analytical, spatial, geographical, cultural and other methods. This methodological approach provided an opportunity to carry out a complete analysis of the state of the tourism industry of the state and to draw some conclusions.The scientific novelty lies in the coverage of the real and potential resource potential for the development of the recreational and tourism sphere in Ukraine, detailing the measures for the country ‘s entry into the world tourist market. Conclusions. Analyzing the state and prospects of tourism business development in Ukraine, it should be noted that this industry is one of the priority areas for improving the economy of the country. Historical, cultural – ethnographic, gastronomic, sanatorium and resort potentials of the country will lead the country into world leaders of the tourism industry when creating favorable conditions for investment and proper marketing.

Review on Job Satisfaction, Intention to Leave and Corporate Entrepreneurial Characteristics in United Arab Emirates’ Construction Firms

2017 ◽  
Vol 6 (10) ◽  
pp. 105
Author(s):  
Basma Kashmoola ◽  
Fais Ahmad ◽  
Yeoh Khar Kheng
Keyword(s):  
Job Satisfaction ◽  
United Arab Emirates ◽  
Intent To Leave ◽  
Supply And Demand ◽  
Intention To Leave ◽  
Work Load ◽  
Tourism Industry ◽  
Medium Size ◽  
Construction Companies ◽  
Developed Economies

Recently construction companies and real state of SMEs sector of Dubai, reported that they have a combine shortfall of skilled staff of up to 500,000.  In addition to that, recently tourism industry of UAE, one of the most dominating service sectors also reported the severe shortage of qualified hospitality staffs. The shortage of workforce in the industry is one of the major causes of unfair distribution of work load and also an unjust compensation and reward system in the overall industry.  The supply and demand of workforces is also one of the crucial predictor factors for job satisfaction and may lead to quit their job or to migration.While examining the various factors that may affect employee’s intention to leave, many research findings confirmed that job satisfaction caused the highest variance on to leaving intention.  To get the deeper analysis of the job satisfaction and its impact on employee’s intention to leave, many researchers argued that there were many facets of job satisfaction that may cause the leaving intentions and therefore job satisfaction has been considered a variables composed of multiple factors. It is evident that there are many studies had been conducted to examine the relationship between job satisfaction and employees leaving intentions. However, not many studies on the same line have been fully addressed in small and medium size firms in UAE working setting and also most of the studies sampling strategies had focused in industries in developed economies.  Therefore, it is believed to be a gap in the literature in the context of the job satisfaction and intent to leave in SMEs.

Roulette Wheel Selection based Heuristic Algorithm for the Orienteering Problem

2014 ◽  
Vol 13 (1) ◽  
pp. 4127-4145
Author(s):  
Madhushi Verma ◽  
Mukul Gupta ◽  
Bijeeta Pal ◽  
Prof. K. K. Shukla
Keyword(s):  
Triangle Inequality ◽  
Time Budget ◽  
Control Point ◽  
Hamiltonian Path ◽  
Real Life ◽  
Tourism Industry ◽  
Orienteering Problem ◽  
Complete Graphs ◽  
Roulette Wheel Selection ◽  
Roulette Wheel

Orienteering problem (OP) is an NP-Hard graph problem. The nodes of the graph are associated with scores or rewards and the edges with time delays. The goal is to obtain a Hamiltonian path connecting the two necessary check points, i.e. the source and the target along with a set of control points such that the total collected score is maximized within a specified time limit. OP finds application in several fields like logistics, transportation networks, tourism industry, etc. Most of the existing algorithms for OP can only be applied on complete graphs that satisfy the triangle inequality. Real-life scenario does not guarantee that there exists a direct link between all control point pairs or the triangle inequality is satisfied. To provide a more practical solution, we propose a stochastic greedy algorithm (RWS_OP) that uses the roulette wheel selectionmethod, does not require that the triangle inequality condition is satisfied and is capable of handling both complete as well as incomplete graphs. Based on several experiments on standard benchmark data we show that RWS_OP is faster, more efficient in terms of time budget utilization and achieves a better performance in terms of the total collected score ascompared to a recently reported algorithm for incomplete graphs.

The Importance of Intercultural Communicative Competences for Tourism Labour Market: Students’ Views and their Self-Assessment

2019 ◽  
Vol 7 (1) ◽  
pp. 103-117
Author(s):  
Zuzana Sándorová
Keyword(s):  
Foreign Language ◽  
Self Esteem ◽  
Daily Basis ◽  
Tourism Industry ◽  
Theory And Practice ◽  
Self Assessment ◽  
Current Trends ◽  
Migration Flows ◽  
Globalized World ◽  
The Given

Abstract The present paper is founded on two pillars. Firstly, it is one of the current trends in education worldwide, i.e. to connect theory and practice. Secondly, it is the need to be interculturally competent speakers of a foreign language in today’s globalized world of massive migration flows and signs of increasing ethnocentrism. Based upon these two requirements, the ability to communicate in a FL effectively and interculturally appropriately in the tourism industry is a must, since being employed in whichever of its sectors means encountering other cultures on a daily basis. Therefore, the aim of the present study was to find out undergraduate tourism students’ opinion on the importance of intercultural communicative competences for their future profession as well as their self-assessment in the given field. The findings of the research, which are to be compared to employers’ needs, revealed that there is considerable difference between the respondents’ views on the significance of the investigated issues and their self-esteem.

Sign in / Sign up

Export Citation Format

Share Document