Toward a unified service delivery process for next-generation services

2008 ◽  
Vol 12 (4) ◽  
pp. 5-20 ◽  
Author(s):  
Qingwang Michael Hao
Keyword(s):  
Service Delivery ◽  
Next Generation

scholarly journals Delivering Services Over Next Generation Broadband Networks: Exploring Devices, Applications and Networks

2021 ◽  
Author(s):  
Catherine A. Middleton
Keyword(s):  
Service Delivery ◽  
High Speed ◽  
Economic Benefits ◽  
Broadband Networks ◽  
Next Generation ◽  
Access To Services ◽  
Network Infrastructure ◽  
Broadband Network ◽  
Wireless Broadband ◽  
Very High

Investment in ‘next generation’ (very high speed) broadband infrastructure is expected to enable access to services that will provide citizens with social and economic benefits. Developing services for access using broadband infrastructure an be quite complicated however. This paper explores how services can be delivered over broadband network infrastructure, outlining four broad categories of access devices, three service delivery platforms and two types of networks. Using Australian data, the paper explores user behaviours and expectations around service delivery, illustrating the need for diversity and choice of service offerings. It also notes the importance of mobile services, and takes the case that wireless broadband connectivity should be part of a national broadband infrastructure.

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