An improved customer lifetime value model based on Markov chain

Mohamed Ben Mzoughia; Mohamed Limam

doi:10.1002/asmb.2053

An improved customer lifetime value model based on Markov chain

Applied Stochastic Models in Business and Industry ◽

10.1002/asmb.2053 ◽

2014 ◽

Vol 31 (4) ◽

pp. 528-535 ◽

Cited By ~ 2

Author(s):

Mohamed Ben Mzoughia ◽

Mohamed Limam

Keyword(s):

Markov Chain ◽

Customer Lifetime Value ◽

Model Based ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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Customer lifetime value model based on customer satisfaction

The 2nd International Conference on Information Science and Engineering ◽

10.1109/icise.2010.5690873 ◽

2010 ◽

Author(s):

Han Jieping ◽

Li Jiying ◽

Fan Wenyan

Keyword(s):

Customer Satisfaction ◽

Customer Lifetime Value ◽

Model Based ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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Study of Customer Lifetime Value Model Based on Survival-Analysis Methods

2009 WRI World Congress on Computer Science and Information Engineering ◽

10.1109/csie.2009.313 ◽

2009 ◽

Cited By ~ 4

Author(s):

Yun Chen ◽

Huirong Zhang ◽

Ping Zhu

Keyword(s):

Survival Analysis ◽

Customer Lifetime Value ◽

Model Based ◽

Analysis Methods ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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A Methodology for Calculating Customer Credit Score Based on Customer Lifetime Value Model

Journal of Applied & Computational Mathematics ◽

10.4172/2168-9679.1000381 ◽

2018 ◽

Vol 07 (01) ◽

Author(s):

Ghassempouri M ◽

Hoseini SMS

Keyword(s):

Customer Lifetime Value ◽

Credit Score ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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Customer Lifetime Value Model in Perspective of Firm and Customer: Practical Issues and Limitation on Prospecting Profitable Customers of Hypermarket Business

International Journal of Business and Management ◽

10.5539/ijbm.v6n8p161 ◽

2011 ◽

Vol 6 (8) ◽

Cited By ~ 3

Author(s):

Abdul Manaf Bohari ◽

Ruslan Rainis ◽

Malliga Marimuthu

Keyword(s):

Customer Lifetime Value ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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Customer lifetime value prediction by a Markov chain based data mining model: Application to an auto repair and maintenance company in Taiwan

Scientia Iranica ◽

10.1016/j.scient.2011.11.045 ◽

2012 ◽

Vol 19 (3) ◽

pp. 849-855 ◽

Cited By ~ 12

Author(s):

C.-J. Cheng ◽

S.W. Chiu ◽

C.-B. Cheng ◽

J.-Y. Wu

Keyword(s):

Data Mining ◽

Markov Chain ◽

Customer Lifetime Value ◽

Model Application ◽

Value Prediction ◽

Customer Lifetime ◽

Lifetime Value ◽

Mining Model

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Study of behavior and determination of customer lifetime value(CLV) using Markov chain model

10.1063/1.4868842 ◽

2014 ◽

Cited By ~ 3

Author(s):

Dony Permana ◽

Sapto Wahyu Indratno ◽

Udjianna S. Pasaribu

Keyword(s):

Markov Chain ◽

Markov Chain Model ◽

Customer Lifetime Value ◽

Chain Model ◽

Customer Lifetime ◽

Lifetime Value

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Analysis of customer lifetime value model: Literature review

Český finanční a účetní časopis ◽

10.18267/j.cfuc.355 ◽

2013 ◽

Vol 2013 (4) ◽

pp. 84-95 ◽

Cited By ~ 1

Author(s):

Petr Čermák

Keyword(s):

Literature Review ◽

Customer Lifetime Value ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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Estimation of the transition matrix in Markov Chain model of customer lifetime value using flower pollination algorithm

Applied Mathematical Sciences ◽

10.12988/ams.2015.52102 ◽

2015 ◽

Vol 9 ◽

pp. 3409-3418 ◽

Cited By ~ 1

Author(s):

Udjianna S. Pasaribu ◽

Fathimah al-Ma’shumah ◽

Dony Permana

Keyword(s):

Markov Chain ◽

Transition Matrix ◽

Markov Chain Model ◽

Customer Lifetime Value ◽

Flower Pollination Algorithm ◽

Chain Model ◽

Flower Pollination ◽

Customer Lifetime ◽

Lifetime Value

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Solving inverse problem for Markov chain model of customer lifetime value using flower pollination algorithm

10.1063/1.4936443 ◽

2015 ◽

Author(s):

Fathimah Al-Ma’shumah ◽

Dony Permana ◽

Kuntjoro Adji Sidarto

Keyword(s):

Inverse Problem ◽

Markov Chain ◽

Markov Chain Model ◽

Customer Lifetime Value ◽

Flower Pollination Algorithm ◽

Chain Model ◽

Flower Pollination ◽

Customer Lifetime ◽

Lifetime Value

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Customer Lifetime Value Model Using Segment-Based Survival Analysis

Communications for Statistical Applications and Methods ◽

10.5351/ckss.2011.18.6.687 ◽

2011 ◽

Vol 18 (6) ◽

pp. 687-696

Author(s):

Heui-Ju Chun

Keyword(s):

Survival Analysis ◽

Customer Lifetime Value ◽

Customer Lifetime ◽

Lifetime Value ◽

Value Model

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