The design and implementation of a simulation game for teaching knowledge management

2005 ◽  
Vol 56 (11) ◽  
pp. 1207-1216 ◽  
Author(s):  
Alton Y.K. Chua
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Murray E. Jennex ◽  
Lorne Olfman

This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge needed to plan for emergencies. They also must be able during an emergency to access relevant plans and communicate about their responses to it. This study, which employed action research methods, suggests that wiki technology can be used to manage knowledge for emergency response. It also suggests that effective use of a knowledge management system for emergency response requires thorough training, a knowledge-sharing culture, and a good fit between emergency-response tasks and system capabilities.


Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Lorne Olfman ◽  
Murray E. Jennex

This chapter is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortia environment. Managing knowledge across the various entities involved in such efforts is critical. This includes having the right set of information that is timely, relevant, and is governed by an effective communication process. It is expected that issues such as training in use of system(s), a knowledge sharing culture between entities involved in emergency preparedness, and a fit between task and technology/system must be there to support emergency preparedness activities given such structures. This study explored the use of Wiki technology to support knowledge management in the context of emergency preparedness within organizations. While initially found to be useful for supporting emergency preparedness, continuing experience with the system suggests that wikis might be more useful as a collaborative tool used to train people involved in emergency preparedness, rather than being used to support response activities during an actual emergency.


2013 ◽  
Vol 411-414 ◽  
pp. 795-798 ◽  
Author(s):  
Yu Qing Shi ◽  
Yue Long Zhu

In this article, we present a new model for distributed intelligent management networks. This paper presents a approach for the design and implementation of a distributed intelligent system that is designed through the normalization of knowledge management. Our study focuses on a language for formalizing knowledge management descriptions and an intelligent framework and combining them with an existing Open Systems Interconnection (OSI) management model. Further, this work outlines the development of an example based on our proposed standard.


2011 ◽  
pp. 2355-2368
Author(s):  
Fung Fai Ng

Development of a ‘knowledge society’ affects not only enterprises and organisations, but also individuals. Lifelong learning and continuing professional development are essential for graduates and workers to remain competent and competitive. Hence, knowledge management is not only important in business processes, but also in education. As the importance of knowledge management in the construction industry is growing, competence in knowledge management is essential for graduates of curricula related to the construction industry. Design and implementation of such curricula should take into account methods for enriching the knowledge management competences of students in higher education. This chapter reports on lessons learned from the design and implementation of a particular module where principles of knowledge management are integrated into the learning activities.


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