How customers think: essential insights into the mind of the market. Gerald Zaltman. Harvard Business School Press, Boston, MA, 2003. No. of pages 368. ISBN 1-57851-826-1. Price $29.95
1997 ◽
Vol 4
(2)
◽
pp. 109-110
◽
1993 ◽
Vol 10
(3)
◽
pp. 270
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