scholarly journals Water and sanitation service delivery, pricing, and the poor: An empirical estimate of subsidy incidence in Nairobi, Kenya

2016 ◽  
Vol 52 (6) ◽  
pp. 4845-4862 ◽  
Author(s):  
David Fuente ◽  
Josephine Gakii Gatua ◽  
Moses Ikiara ◽  
Jane Kabubo-Mariara ◽  
Mbutu Mwaura ◽  
...  
2021 ◽  
pp. 097152312110163
Author(s):  
A. H. M. Kamrul Ahsan ◽  
Peter Walters ◽  
Md. Adil Khan

This study compares the state of city government service delivery for communities living in different areas with different level of affluence in Rajshahi City in Bangladesh. Based on the results of a qualitative study, we found a significant service disparity between the affluent and the poor communities. This disparity is due to the inability of the poor to hold service providers accountable, attributable to a lack of knowledge about services and a lack of social status. Lack of quality monitoring and a marked bias in the quality of interactions between the poor and the affluent contribute to the service disparity This disparity is largely invisible to the poor who, instead of comparing themselves with the affluent citizens, compare themselves with a similar class of people.


2021 ◽  
Author(s):  
Omkar Palsule-Desai ◽  
Vikrant Vaze ◽  
Gang Li ◽  
Srinagesh Gavirneni

The postpandemic world requires a renewed focus from service providers on ensuring that all customer segments receive the essential services (food, healthcare, housing, education, etc.) that they need. Philanthropic service providers are unable to cope with the increased demand caused by the social, economic, and operational challenges induced by the pandemic. For-profit service providers offering no-pay services to customers, allowing them to self-select a service option, is becoming a popular strategy in various settings. Obtaining insights into how to efficiently balance societal and financial goals is critical for a for-profit service provider. We develop and analyze a quantitative model of customer utilities, vertically differentiated product assortment, pricing, and market size to understand how service providers can effectively use customer segmentation and serve the poor in the lowest economic strata. We identify conditions under which designing the service delivery to be accessible to the poor can simultaneously benefit the for-profit service provider, customers, and the entire society. Interestingly, we observe that the increasing customer valuation of the no-pay option because of a superior quality service offered by a service provider need not benefit customers. Our work provides a framework to obtain operational, economic, and strategic insights into socially responsible service delivery strategies.


Author(s):  
Khadijeh (Roya) Rouzbehani ◽  
Mehdi Araghi

Governments often create policies that rely on implementation by arm's length organizations and require practice changes on the part of different segments of the healthcare system without understanding the differences in and complexities of these agencies. This research describes components of a health system and explains how they affect outcomes. It argues that implemented policies affect various components of a health system in terms of service delivery, workforce, information, financing, medical products, technologies, leadership, and governance. Using health system as framework of analysis, the chapter explains that the outcome of health policy implementation determines the availability, quality, and equability of program service delivery. The chapter further argues that policy implementation barriers affect the poor and vulnerable groups from benefiting from public spending on public health policies and programs.


2019 ◽  
Vol 36 (3) ◽  
pp. 437-448 ◽  
Author(s):  
Sandip Mukhopadhyay ◽  
Harry Bouwman ◽  
Mahadeo Prasad Jaiswal

Jurnal HAM ◽  
2016 ◽  
Vol 7 (2) ◽  
pp. 85
Author(s):  
Firdaus Firdaus

Meningkatnya jumlah penduduk selalu diiringi dengan meningkatnya kebutuhan akan perumahan. Di kota-kota besar termasuk kota Makassar dan Surabaya, kebutuhan perumahan menjadi sebuah masalah penting karena pertumbuhan penduduk yang disebabkan kelahiran dan urbanisasi yang tidak sebanding dengan tersedianya fasilitas perumahan. Upaya yang dilakukan dalam menanggulangi permasalahan penduduk miskin adalah pemenuhan hak dasar penduduk seperti pemenuhan atas pangan, layanan kesehatan, layanan pendidikan, pekerjaan dan berusaha, air bersih, dan sanitasi serta hak pemenuhan atas perumahan, kondisi tersebut telah mendorong semakin berkembangnya pemukiman masyarakat miskin yang didirikan secara ilegal, kumuh, dan tidak layak huni. Tujuan penelitian ini adalah untuk mengetahui dan memahami tanggung jawab negara terhadap upaya dan kendala pemenuhan hak atas perumahan yang layakbagi masyarakat miskin dalam pelaksanaan pemenuhan pembangunan perumahan yang berdasarkan prinsip-prinsip Hak Asasi Manusia (HAM) melalui jaminan kepastian hukum atas kepemilikan tanah, ketersediaan, keterjangkauan, layak huni, lokasi yang layak, layak secara budaya. Untuk mencapai tujuan tersebut maka metode penelitian yang digunakan adalah deskriptif normatif yang ditunjang dengan penelitian hukum sosiologis sebagai pelengkap guna menggambarkan instrumen hukum HAM dalam pengaturan pembangunan perumahan yang layak bagi masyarakat miskin.  AbstractIncreasing of the population always is accompanied by a need for housing that mounts to higher. In big cities such as Makassar and Surabaya, a need for housing already has made an important issue because population growth led by birth and urbanization not equal to housing availability. The effort made to solve the problem of the poor is a basic right fulfillment of society namely food, health services, education, job and business, pure water, and sanitation also rights satisfaction on housing. This condition has driven more growing on housing construction for the poor, illegally, dirty and uninhabitable for living in. This aim of this research is to find out and understand state`s responsibilities to attempts and obstacles of the fulfillment of right on adequate housing to the poor based on human rights principles with guarantee of law certainty on land ownership, availability, affordable, livable, a good place, culturally decent. The method of this research is a normative descriptive and supported by sociological law research as complement to describe law and human rights instruments in arranging of a decent housing construction to the poor.


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