Practice Chapter-Enhancing Performance through Goal-Setting and Feedback Interventions

Author(s):  
Jen A. Algera ◽  
Ad Kleingeld ◽  
Harrie van Tuijl
BMJ Open ◽  
2020 ◽  
Vol 10 (10) ◽  
pp. e038016
Author(s):  
Andre Q Andrade ◽  
Vanessa T LeBlanc ◽  
Lisa M Kalisch-Ellett ◽  
Nicole L Pratt ◽  
Anna Moffat ◽  
...  

ObjectiveEducational, and audit and feedback interventions are effective in promoting health professional behaviour change and evidence adoption. However, we lack evidence to pinpoint which particular features make them most effective. Our objective is to identify determinants of quality in professional behaviour change interventions, as perceived by participants.DesignWe performed a comparative observational study using data from the Veterans’ Medicines Advice and Therapeutics Education Services program, a nation-wide Australian Government Department of Veterans’ Affairs funded program that provides medicines advice and promotes physician adoption of best practices by use of a multifaceted intervention (educational material and a feedback document containing individual patient information).SettingPrimary care practices providing care to Australian veterans.ParticipantsGeneral practitioners (GPs) targeted by 51 distinct behaviour change interventions, implemented between November 2004 and June 2018.Primary and secondary outcome measuresWe extracted features related to presentation (number of images, tables and characters), content (polarity and subjectivity using sentiment analysis, number of external links and medicine mentions) and the use of five behaviour change techniques (prompt/cues, goal setting, discrepancy between current behaviour and goal, information about health consequences, feedback on behaviour). The main outcome was perceived usefulness, extracted from postintervention survey.ResultsOn average, each intervention was delivered to 9667 GPs. Prompt and goal setting strategies in the audit and feedback were independently correlated to perceived usefulness (p=0.030 and p=0.005, respectively). The number of distinct behaviour change techniques in the audit and feedback was correlated with improved usefulness (Pearson’s coefficient 0.45 (0.19, 0.65), p=0.001). No presentation or content features in the educational material were correlated with perceived usefulness.ConclusionsThe finding provides additional evidence encouraging the use of behaviour change techniques, in particular prompt and goal setting, in audit and feedback interventions.


2016 ◽  
Vol 56 ◽  
pp. 89-109 ◽  
Author(s):  
Julianna Alitto ◽  
Christine K. Malecki ◽  
Samantha Coyle ◽  
Alecia Santuzzi

2018 ◽  
Vol 62 (2) ◽  
pp. 97-107 ◽  
Author(s):  
Nina Keith

Abstract. The positive effects of goal setting on motivation and performance are among the most established findings of industrial–organizational psychology. Accordingly, goal setting is a common management technique. Lately, however, potential negative effects of goal-setting, for example, on unethical behavior, are increasingly being discussed. This research replicates and extends a laboratory experiment conducted in the United States. In one of three goal conditions (do-your-best goals, consistently high goals, increasingly high goals), 101 participants worked on a search task in five rounds. Half of them (transparency yes/no) were informed at the outset about goal development. We did not find the expected effects on unethical behavior but medium-to-large effects on subjective variables: Perceived fairness of goals and goal commitment were least favorable in the increasing-goal condition, particularly in later goal rounds. Results indicate that when designing goal-setting interventions, organizations may consider potential undesirable long-term effects.


2016 ◽  
Vol 84 (2) ◽  
pp. 122-133 ◽  
Author(s):  
Mary Beth Miller ◽  
Eleanor L. Leavens ◽  
Ellen Meier ◽  
Nathaniel Lombardi ◽  
Thad R. Leffingwell

2007 ◽  
Author(s):  
Sara R. Cooper ◽  
Charles L. Hulin ◽  
Nathan R. Kuncel
Keyword(s):  

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